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Claims Payment Processing Specialist – Danish

Work place

Job description

• Review all invoices for appropriate documentation and approval prior to payment
• Validation and settlement of expense/indemnity payments
• Bordereaux processing
• Registration of First Notification of Loss
• Reporting for the Department of Work and Pensions
• Assist Team Leader with production of management information / reporting where required
• Maintain an exceptional level of service delivery to AIG customers by exceeding expectations at every opportunity (to be measured by customer service surveys and complaint trend analysis)
• Work within agreed decision making standards, limitations and authority levels
• Comply with all regulatory and risk management requirements / responsibilities

Requirements

• Understanding of insurance documentation, correspondence & litigation – desirable
• Advanced knowledge of Excel including Pivots
• Positive attitude to change
• Work on own initiative and able to challenge when required
• Excellent customer service skills
• Strong data entry skills and attention to detail
• Good working knowledge of MS Packages
• Ability to interpret documentation and identify key information for data entry
• Demonstrates a willingness to develop to assist with the overall achievement of optimum performance
• Advanced English and Danish language

We offer

• Opportunity to advance your career within an international organization - global market leader in insurance business (multi-award winner of numerous industry awards)
• Constant opportunities to develop your skills and knowledge to become a subject matter expert in the insurance industry
• Culture where knowledge is cultivated, innovation is encouraged and achievement is rewarded

AIG Europe Limited Lietuvos filialas

AIG is the world's largest insurer with more than 90 million customers worldwide. The company is the market leader in general insurance, life insurance and pensions. Based in New York, AIG has more than 65,000 employees in more than 100 countries and jurisdictions who come together every day to take on the world’s new challenges. We believe that by striving to provide the greatest value to our customers, we can deliver improved operating and financial performance and sustainable, profitable growth. Our strategy is focused on enhancing the value and competitive position of our insurance businesses and investing our capital where we can achieve attractive risk-adjusted returns, while maintaining strong levels of liquidity and capital.

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