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Insurance Policy Administration Specialist (GERMAN Speaking)

Job ad valid till: 2016.10.21

Work place

Job description

Excellent opportunity for someone to use their lingual and customer service skills to deal with customer service items in an international customer oriented environment. It is a great opportunity to advance your professional career in the global insurance company.


• Generation of quotations, new policies, renewals, endorsements, cancellations and administration for relevant commercial lines products and according to the agreed upon Standard Operating Procedures
• Data validating and entry of customer proposal, applications and transactions into specific line of business policy processing system
• Follow up with customers (internal) to ensure that their requests are sufficiently resolved
• Perform business processing transactions
• Open and close accounts, process requests, and collect required information
• Maintain records of all transactions and interactions made with customers
• Ensure processing turnaround time and high quality of delivered services and documentation is adhered to
• Processing of payment related applications and transactions


• Very good German language is a must
• One of the following English or Lithuanian language is required
• Good PC and MS Office skills as well as readiness to work with different systems and applications
• Ability to to organise and prioritize own workload effectively
• Prior experience in insurance or other financial services industry is desirable
• Experience in Shared/Customer Services environment would be an added advantage
• Ability to quickly react to changing environment
• A strong team player with ability to share workload, advice and experience within a team

We offer

• Opportunity to advance your career within an international organization – global market leader in insurance business (multi-award winner of numerous industry awards)
• Constant opportunities to develop your skills and knowledge to become a subject matter expert in the insurance industry
• Culture where knowledge is cultivated, innovation is encouraged and achievement is rewarded

AIG Europe Limited Lietuvos filialas

AIG is the world's largest insurer with more than 90 million customers worldwide. The company is the market leader in general insurance, life insurance and pensions. Based in New York, AIG has more than 65,000 employees in more than 100 countries and jurisdictions who come together every day to take on the world’s new challenges. We believe that by striving to provide the greatest value to our customers, we can deliver improved operating and financial performance and sustainable, profitable growth. Our strategy is focused on enhancing the value and competitive position of our insurance businesses and investing our capital where we can achieve attractive risk-adjusted returns, while maintaining strong levels of liquidity and capital.

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