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Job ad valid till: 2016.10.21

Work place

Job description

• Troubleshooting and answering to clients messages (English);
• Help making sales through live chat (English);
• Share client insights with our development team;
• Remove fraudulent accounts;
• Approve payments;
• Manage billing related tasks;
• Help global team solve issues.


• Basic knowledge of Hostinger and the products we offer;
• Strong English writing skills;
• Ability to write clearly and positively;
• Ability to multi-task, prioritize, and manage time effectively;
• Orientation to customer and ability to adapt/respond to different types of characters;
• Customer support experience;
• Basic web technology skills (HTML, CSS, PHP);
• Basic Linux knowledge;
• Knowledge how to install apps (Wordpress, Joomla, etc).

We offer

• Motivational system and career opportunities;
• A team of aces to work with;
• 4 working days per week;
• Google styled office near Kaunas center.

Flexible time to work
• Morning - from 7 AM to 3:30 PM
• Evening - from 3:30 PM to 11 PM
• Night - from 11 PM to 7 AM

Grafton Recruitment

Hostinger, probably the biggest free hosting company in the world, with over 20 million users worldwide. Hostinger was started by a single passionate founder and today we’re a company of about 150+ spread out across 39 countries around the world. Our headquarters is in Kaunas, Lithuania, but we have offices in Spain, Cyprus, Brazil, Indonesia, Singapore.
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