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Italian Customer Support Specialist

Job ad valid till: 2016.11.12

Work place

Job description

- Provide customer support by phone and email
- Manage travel service (hotel, transfer, attraction) bookings
- Resolve customer issues and complaints

Requirements

- Fluent in Italian and English (mandatory)
- Attention to details
- Critical thinking and problem solving skills
- Ability to manage multiple tasks simultaneously
- Good computer skills
- Customer-oriented communication skills

Advantages
- Experience in customer support
- Experience in tourism
- Other language skills

We offer

- Competitive salary and performance based bonuses
- Work in a fast growing company
- Superior offers for holiday/travel services
- Young team of professionals
- Modern office in the center of Vilnius

Salary

500–700 Eur taxes excluded
Negotiable
Depends on results
Prospect of increasing

UAB "Hotelston"

Hotelston is a fast growing wholesale (B2B) travel service reservation company. Our product Hotelston.com is used by over 5000 travel agents and tour operators in Central and Eastern Europe. Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers.

In order to provide the best support for our customers, currently we are hiring Italian Customer Support Specialists.
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