Service Delivery Manager / Consultant Payroll

Job ad valid till: 2016.10.30

Work place

Work tasks:

• Owning the operational customer relationship and ensuring service delivery;
• Ensuring service excellence and customer satisfaction;
• Financial planning for own customers and delivering budgeted client margins;
• Handling HR administrative processes (in SAP and Vikarina programs);
• Payroll calculation for Lithuanian customers (in Vikarina program);
• Handling incoming requests and phone calls from customers and providing customer support via CRM system/phone;

What we expect from you:

• Higher education degree.
• Work experience with payroll calculations and HR administration.
• Fluent written and spoken Lithuanian and English languages.
• Good knowledge of MS Office, experience in Vikarina and SAP.
• High stress resistance, good customer service skills and ability to meet strict deadlines.
• Flexibility, considerable drive and ability to work in a team.

We can offer you:

• Working experience in an international environment;
• Challenging job in a fast growing company;
• Bright colleagues that are continuously focused on improving our processes and services;
• Full social guarantees;
• Competitive salary and other benefits.

Application date: As soon as possible.

Confidentiality guaranteed. Only selected candidates will be informed.
Siųsti savo CV

UAB "Simplika"

Simplika – international recruitment company offering flexible employment solutions (temporary, permanent recruitment, candidate assessment) in the Baltic countries. We strive to be a quality provider to our Clients and a good advisor and partner to our candidates.

Our Client - is a leading Nordic provider of comprehensive HR and payroll services. This includes outsourcing and operation services of payroll and administrative personnel processes, in addition to consultancy services on introducing SAP HR and personnel services. Zalaris’ services utilize innovative cloud based solutions from SAP and SuccessFactors.
All of our nearly 500 specialists provide top-notch expertise from local service centers in Denmark, Finland, Norway, Sweden, Latvia, Lithuania, Estonia, Poland and India. Zalaris serves more than 130’000 employees each month, from across multiple industries and with many of the region’s most reputable employers, like Circle K, Nordea, Telenor, Hydro, Finnair and Storebrand.
Zalaris' Operations division is growing rapidly and strengthening our organization in Lithuania. We are looking for Service Delivery Manager / Consultant Payroll to our office in Lithuania.
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