Technical Support Specialist (Spanish language)

Job ad valid till: 2016.12.26

Work place

Job description

In this role, you will manage incoming requests (phone/ email) from B2B customers who are experiencing any difficulties with the use of our products or services. Technical support specialist is responsible to ensure that an effective solution is provided to the user in a timely manner.
Here you can grow as a professional providing customer service, troubleshooting and assisting others with technical solutions.

Requirements

Higher technical education;
Perfect Spanish language skills (spoken and written);
Ability to respond operative to different requests;
Ability to analyze the situation and find solutions;
Experience working under ITIL methodology would be a great advantage;

We offer

Creative and international environment;
Friendly people around;
Professional and personal learning opportunities;
Attractive salary and bonuses;
Up to date working methods and best practices.
Employment type: Full-time
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UAB "Ruptela"

“Ruptela” - lietuviška telekomunikacijų įmonė, kurianti transporto stebėjimo ir kontrolės sprendimus. „Ruptela“ yra viena sparčiausiai augančių technologijų įmonių vidurio Europos regione.

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