Technical Support Specialist

Job ad valid till: 2016.12.30

Work place

Job description

Strategic Staffing Solutions International (S3I) with 31 locations in U.S and 7 in Europe is a Supplier of Managed Services, IT solutions & Services and Staffing for many international companies across US and Europe.

Our client, a leading provider of fintech solutions across the globe, is currently looking for:

Technical Support Specialist

You will be responsible for:
• Providing technical support and consulting for Company‘s customers across the Nordic and Baltic region.
• Analysis, resolution and management of technical issues for a number of company‘s systems.
• Participate in on-boarding new users, configuration of existing users.
• Provide protocol support and troubleshooting for connection/network issues.
• Colaborate with and provide support for Major Incident managers.
• Act as central point of information distribution to users and customers.
• Assist with system upgrades and User Acceptance testing.

Requirements

• Similar work experience: 0 to 2 years in technical support, application support position or similar.
• Well developed communication skills and good customer service skills.
• Expert use of MS Office programs, particularly Excel.
• Basic system management knowledge of Linux and Windows systems.
• Basic knowledge of SQL, Oracle, MySQL.
• Understanding of networking concepts.
• Excellent English language skills, both verbal and written.
• Personal qualities: energetic, hardworking, stress tolerant, proactive mindset, reliable and trustworthy.

We offer

• An extraordinary opportunity to join the world’s leading technology Company in Finance industry.
• An international and dynamic working environment.
• Supportive and professional team to work with.
• Modern office in central Vilnius.
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UAB "STRATEGIC STAFFING SOLUTIONS INTERNATIONAL"

Your international IT resource of choice! Strategic Staffing Solutions International provides professional Information Technology staff and solutions in the Baltics, Nordics, the United Kingdom and United States.
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