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UAB „BALTIC VIRTUAL ASSISTANTS“

Application Support Analyst

700-800 €/mon. Gross
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Vilnius - UAB „BALTIC VIRTUAL ASSISTANTS“

Job description

We are Baltic Assist – experts in finding creative ways to expand the local job market and provide new, exciting opportunities for the best talent. Built on core values like transparency and innovation, our team is constantly working on making BA the top choice for your career.

What you'll be doing

We are looking for a fantastic customer support analyst who would like to join the Baltic Assist team. If you are customer-orientated, motivated, and ready to take on new challenges, then it's a great opportunity to work on an exciting project which conducts some of the most advanced employee engagement and customer satisfaction surveys in the world.

The offer is for terminated employment contract from the 8th of August until the end of November 2022 with a possibility to extend it.

The first three weeks of shift work:

Work week shifts: 06:00-15:00, 10:00-19:00 and 16:00-00:00

Weekend shifts: 08:00 - 13:00 and 17:00 - 22:00

How you’ll spend your day

  • Monitoring and providing support during surveying;
  • Responding to inquiries in a timely, kind, and accurate manner;
  • Keeping the best interest of the customers in mind;
  • Escalating issues to team leader or manager;
  • Providing assistance to other team members when needed.
  • The first three weeks of shift work:
  • Work week shifts: 06:00-15:00, 10:00-19:00 and 16:00-00:00
  • Weekend shifts: 08:00 - 13:00 and 17:00 - 22:00

You'll be successful if you have

  • Being patient and extremely responsible;
  • Having excellent organizational skills with an ability to think proactively and prioritize work;
  • Being fluent in spoken and written English;
  • Intellectual curiosity and inquisitiveness;
  • Ability to work in a quick and multi-cultural environment;

What we offer

  • Flexible working arrangements and a hybrid work model to help you succeed in your career while balancing personal needs
  • Work in an engaging international environment
  • Excellent conditions to support your professional and personal development
  • Open and friendly company culture, great colleagues, and a supportive team
  • Modern office environment

Salary

700-800 Eur/month net.

Salary

700-800 €/mon. gross
UAB „BALTIC VIRTUAL ASSISTANTS“

UAB „BALTIC VIRTUAL ASSISTANTS“

Baltic Assist is one of the fastest-growing international outsourcing companies in Baltics. We are outsourcing top-level employees to "hottest" startups and innovative large enterprises from Scandinavian countries, USA and UK.
Here in Baltic Assist we genuinely believe that Lithuanians are really high-level and results-driven employees. Therefore, we seek to open up opportunities to be employed in innovative and well-known international companies.
information about UAB „BALTIC VIRTUAL ASSISTANTS“
2109 €
Avg. salary gross
(38% higher than LT average)
74
Number of employees
3-5 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 1419 €
25% earn 1419-1839 €
25% earn 1839-2338 €
25% earn more than 2338 €