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UAB "Western Union Processing Lithuania"
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Junior Specialist (Flexible working hours)

Vilnius - UAB "Western Union Processing Lithuania"

Job description

Does playing a critical role in protecting customers sound exciting to you? How about working for a global company in an advanced team that is passionate about investigating digital fraudulent activities?

We’re seeking for a Junior Specialist, Digital Review Team, based in our Vilnius office.

Sounds interesting? Here are some specifics:
Analyzes information related with digital money transfers
Performs investigations when needed to make sure transactions are not fraudulent
Contacts customers when needed by phone to verify additional details making sure that customers’ money is secured
Receives incoming calls from customers who was requested to verify information related with their money transfers
Complies with all banking and compliance regulations while performing daily responsibilities
Actively shares the best practice cases within the team

What you will need to succeed:

  • Strong communications skills
  • Customer and result oriented mindset
  • Fluent in English language (both verbal and written)
  • Knowledge of German or French language would be an advantage
  • Flexibility for work dynamics
  • Willingness to work in open-office environment
  • Willingness to work in rotating shifts (including weekends and holidays)
  • Experience in customer service
  • Advanced knowledge of MS Office tools

We offer

  • What’s in it for you?
  • Training sessions with Quality Assurance team to be ready to perform your responsibilities
  • Non-stop learning process
  • Opportunities to participate in process improvements, operational and employee satisfaction initiatives, projects for professional and personal growth
  • Career development sessions with direct supervisor
  • Comprehensive Western Union employee benefits package
  • Global Western Union employee recognition program
UAB "Western Union Processing Lithuania"

UAB "Western Union Processing Lithuania"

Growth and innovation are the story of our past, and they will define our future. So if you are looking for a work that makes a difference – Western Unions could be for you. Join our truly global and diverse company with projects, colleagues and customers all over the world.
Information about UAB "Western Union Processing Lithuania"
1449 €
Avg. salary gross
(62% higher than LT average)
Number of employees
30-50 mln. €
Revenue 2016 y.
Company manager: Šarūnas Šuipis

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