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UAB "Cognizant Technology Solutions Lithuania"
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IT Support Specialist

Vilnius - UAB "Cognizant Technology Solutions Lithuania"

Responsibilities:

Function as a IT support person, handling and managing the IT asset. Position is expected to perform IT resource management related tasks such as asset tracking, installation and provisioning of IT assets to end users and need to have sufficient experience in handling windows Active Directory, File and print environments. The position is also expected to maintain asset inventory and work on maintaining and troubleshooting Desktops/laptops/printers/ scanner/phone issues and provide remote support to users if necessary. This position will coordinate with other IT team members to provide a stable IT environment across Continental Europe.

Your main tasks:
  • IT Resource Management Process.
  • Technical support in Application software and issues related to Hardware/Operating system for both laptops and desktops.
  • Printer devices, VNET, Tandberg and Air Watch Support.
  • Daily dashboard publishing.
  • Work on End point compliance (Control parameters –Desktop Patch management/AD /AV / MBAM / DA / Avecto /SCCM and ET).
  • Software Installation based on ITAM requests raised by end user.
  • Hands and Feet Support for Technology Towers – DCS; GNS & EMCS (Rack and Stack Servers and Network Equipment’s).
  • Vendor management for warranty and repair related issues.
  • Handling day to day operational calls with respect to Laptops /Phones /Blackberry related issues.
Active Directory and File Share management.
Hardware and software inventory management.

Our expectations:

  • Minimum 3+ years of experience in IT. Experience in IT Support, System Integrator or IT vendor environment is preferred.
  • Bachelor degree in IT, Engineering or similar field.
  • Knowledge in:
~ Handling Active Directory and File/Print Environments;
~ Windows administration;
~ Microsoft suite of products and their troubleshooting;
~ Windows server 2008, 2012;
~ Data, Voice & Video infrastructure.
  • Proficiency in installation/configuration and troubleshooting of Laptops and desktops.
  • Fluency in Lithuanian and English.
  • Good problem solving, organizational, communication skills, inquisitiveness, proactive and team oriented attitude.
  • ITIL certification will be an advantage.

We offer:

We offer:
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Open and colourful work place with multicultural community
  • Professional trainings and support from experienced managers
  • Opportunity to grow both professionally and personally
  • Inspiring working atmosphere and a lot of engaging activities
  • Clear career path and extra benefits

Atlyginimas

Derybų klausimas
UAB "Cognizant Technology Solutions Lithuania"

UAB "Cognizant Technology Solutions Lithuania"

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter: Cognizant.
Informacija apie UAB "Cognizant Technology Solutions Lithuania"
1394 €
Vid. atlyginimas bruto
(56% higher than LT average)
674
Darbuotojų skaičius
10-20 mln. €
Pajamos 2016 m.
Vadovas: Kaushik Sarkar

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