Business analyst

Vilnius - Telia
I vieta IT ir telekomunikacijų kategorijoje

Mes esame

I am Marko Keskinen and I am leading our CRM Solution team. We are a great bunch of people, and I am proud of every member in our team.

Right now, we are looking for a Business/salesforce Analyst located in Lithuania to strengthen our Salesforce team.

Your next challenge

As a company we are transforming our way of working and mapping business requirements into concrete requirements for new IT systems. One of the selected platforms is together with several other platforms, including digital marketing, backend systems etc. To keep up with ever increasing speed of development we are looking for a Business Analyst to transform business requirements into concrete implementation specifications.

Telia has salesforce experts located currently in Vilnius, Helsinki, Oslo, Copenhagen, and Stockholm with responsibility for development and operations for multiple salesforce instances. As a member of this set of experts, your contribution will be an essential part of our Salesforce journey and you will have a great opportunity to grow as an individual.

If you want to be a key player in the forefront of Salesforce development, you are perfect for my team. You will initiate and drive activities that will ensure high quality end user services – and you will be a key player in accelerating how we grow and retain stakeholder relationships.

Who are you?

Your skills

  • You have proven knowledge and experience from IT
  • Strong communications skills in verbal and written English
  • Comfortable to work in fast changing environment
  • Determination to find the root causes of development requests and issues
  • Continuous improvement mindset
  • Willingness to learn new things and courage to dig deep in complex processes and IT systems
  • Analytical approach
  • Familiarity with various salesforce customization methods
  • Understanding of the latest technologies in software testing, automation and possibly robotics

Your experience

  • 3+ years of overall Salesforce and/or business analysis experience
  • Preferably Salesforce Administrator or similar certification
  • Familiarity with formal Business Analysis methods (IIBA etc)
  • Familiarity with SAFe or other Agile methodologies, preferably a SAFe Agilist certification

What will you find at our home?

We believe that people thrive in a purpose driven and values-oriented culture. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership, where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, it’s our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

We offer a monthly base salary from 2844 to 5195 gross plus annual bonuses, depending on your competencies you bring with you into the team, your and Telia's results. Additionally, each Telia Global Services Lithuania employee receives additional employee benefits package which includes:

  • Health insurance and pension plan
  • Various Telia and partners discounts and offers
  • Additional vacation days
  • Flexibility that enables work-life balance
  • Chance to grow both personally and professionally with our internal programs
  • Open, relaxed and fun working environment
  • 20 000 awesome colleagues across Nordic & Baltics


If you fancy joining our team, apply for the job! If you want to know more about this position, please contact me on

Do not hesitate to send your application today, the selection and interviews are going on continuously. We are looking forward to hearing from you!

Welcome to Telia – Home to your next big opportunity!
I vieta IT ir telekomunikacijų kategorijoje


Everything we do is about bringing the world closer through technology. Our 20,000 talented colleagues serve millions of customers every day in one of the world’s most connected regions. We’re empowering people, companies and societies. This is our business. Our passion. Our home. Welcome to Telia, the home of your next big opportunity and a place where everyone can be themselves with equal access to opportunities.
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