Nr.1 LANKOMIAUSIAS DARBO PORTALAS
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HR factory

BUSINESS CLIENT SUPPORT ANALYST (Knowledge of Finnish language)

1100-1400 €/mon. Net
Vilnius - HR factory

JOB CONTENTS:

  • Provide consultation on Daily banking, Lending, Investment, and Other banks’ products and processes;
  • Liaise with 2nd/3rd line support teams and both internal and external suppliers to reach a fast resolution of incidents and requests, that cannot be resolved at 1st line;
  • Drive forward the continuous improvement of the department by championing change and driving service improvements;
  • Create and update procedures/checklists as well as support documentation.

REQUIREMENTS:

  • Strong level of Finnish and English languages (both written and spoken);
  • Strong motivation to learn and work in an Advisers’ role;
  • Analytical skills and a high level of accuracy and attention to details;
  • Ability to work with challenging work situations;
  • Willingness to help and support your colleagues in daily work;
  • High customer attention and/or customer service experience.

COMPANY OFFERS:

  • A comprehensive onboarding with role-specific training, buddy and welcoming onboarding activities;
  • A whole package of benefits that will improve your well-being and work-life balance;
  • Experience in an international company;
  • Salary bonus for your Finnish language knowledge level;
  • Salary before bonus 1100-1700 Eur/monthly gross.

Salary

1100-1400 €/mon. net
Including a salary bonus for your Finnish language knowledge level.
HR factory

HR factory

Our client - Danske Bank, which delivers world-class financial solutions to customers, is looking for a team member who would be willing to become an Expert of bank products and processes and provide support and solutions for colleagues across Scandinavian countries. This position will let you learn back-office tasks as well as use your customer service talent.
HR factory is an international strategic partner in human resource management with multiple years’ experience in top-class professionals and management recruitment. The company operates in Lithuania, Estonia, and Germany.