Nr.1 LANKOMIAUSIAS DARBO PORTALAS
UAB „Festival vibes“

Call Centre Agent

1000-5000 €/mon. Net
Приймаємо українців Atvira žmonėms su negalia
Work from home, Vilnius - UAB „Festival vibes“

Job description

We are a dynamic and rapidly expanding company specialising in delivering excellent customer service solutions and driving sales for our diverse client base. We are currently seeking experienced Call Centre Agents with a strong focus on telesales to join our team and contribute to our continued growth.

Responsibilities:
Conduct outbound calls to prospective customers, following established scripts and guidelines.
Engage customers in persuasive conversations to promote and sell our clients' products or services.
Understand and address customer inquiries, objections, and concerns, adapting your approach to overcome objections and close sales.
Build rapport and establish a positive relationship with customers to enhance sales opportunities.
Maintain accurate and up-to-date customer records, including call logs, sales activities, and customer information, using the CRM system.
Achieve individual and team sales targets within the specified timeframe.
Continuously expand product knowledge and keep up-to-date with industry trends to effectively communicate the value of the products or services being sold.
Collaborate with team members and team leaders to share best practices and achieve collective goals.
Provide exceptional customer service throughout the sales process, ensuring a positive customer experience.
Follow up with customers to ensure satisfaction, address any post-sales queries, and identify potential upselling or cross-selling opportunities.

Requirements

Requirements:
Excellent English language skills
Previous experience in a call centre environment, with a strong emphasis on telesales.
Proven track record of meeting or exceeding sales targets.
Excellent communication and interpersonal skills.
Persuasive and confident with the ability to handle objections.
Strong customer service orientation.
Resilience and ability to thrive in a fast-paced, target-driven environment.
Proficiency in using CRM systems and other relevant software.
Flexibility to work in a shift-based schedule, including evenings and weekends as required.
Flexibility to travel
Note: The above job description is a general outline of the primary duties and responsibilities of the role. It does not encompass every task or duty that may be required and may be subject to change based on the needs of the company.

Company offers

Work life balance

Remote work possibility

Salary

1000-5000 €/mon. net
1000 Eur. + 10 % of GP
UAB „Festival vibes“

UAB „Festival vibes“

We are a dynamic and rapidly expanding company specialising in delivering excellent customer service solutions and driving sales for our diverse client base. We are currently seeking experienced Call Centre Agents with a strong focus on telesales to join our team and contribute to our continued growth.