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Telia
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Campaign Manager (B2C)

Vilnius - Telia

Darbo pobūdis

Dream to #innovate? Feel #inspired by #technology? #Care to #simplify? “Telia” is a place for you to be. Whether you are a new talent or an experienced professional, telecommunications industry is #alwaysfun to work in.

If you are ready to #venture with us into universe of #opportunities and excel in the world of #technology, we offer you extensive resources and enviable #flexibility to do that. Would you #dare to take the #challenge?

Campaign Manager is a key member of Customer Value Management and Convergence team responsible for end-to-end execution of B2C communication.

Essential functions:
  • Management of communication pipeline to existing customer base (direct messages, self-service, billing)
  • Execution of direct marketing campaigns in collaboration with Service Owners, Business Insights, Design and Marketing
  • Ownership of campaign management tool and its functional upgrades
  • Leading communication process improvements to increase efficiency of direct marketing campaigns
  • Monitoring adherence to internal Tone of Voice, copywriting and legal guidelines
  • Troubleshooting any issues surfaced during campaign lifecycle

 

Requirements:
  • University degree (master or MBA preferred), advanced PC skills, fluent English
  • 3+ years successful and proven experience in customer service or segment/product management, marketing or consulting position
  • Solid knowledge in marketing, customer service, project management and offering development
  • Strong stakeholder management skills, ability to work in a team setting with a diverse groups of employees, managers and external contacts
  • Strong problem solving skills
  • Customer service orientation
  • Analytical, organization and oral/written communication skills
  • Positive attitude, strong work ethic, engaged team member with high degree of professionalism

 

We offer:
  • Excellent work conditions and possibility to work in the company, which is guided by international management standards;
  • Competitive salary and extra benefits;
  • Continuous challenges and opportunities to develop yourself professionally;
  • Horizontal and vertical career opportunities in #TeliaCompanygroup;
  • Friendly and growth inspiring team of professionals.

 

Confidentiality guaranteed. Only selected candidates will be informed.

 
Telia

Telia

„Telia Lietuva“ – visa ko tinklas, siūlantis telekomunikacijų, IT ir TV paslaugas iš vienų rankų, siekiant kurti vertę klientams ir suteikti geresnę patirtį žmonėms, verslui ir visuomenei. Esame Švedijoje įsikūrusios „Telia Company“ šeimos dalis, kurios kultūra, orientacija į darbuotoją bei inovacijas lėmė aplinkinių įvertinimą „Telia Lietuva“ pripažįstant geidžiamiausiu 2017 m. Lietuvos darbdaviu. Grupės tikslas – būti integruotų technologinių sprendimų lydere Šiaurės ir Baltijos šalių regione.

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