UAB „Manpower Lit“

Cisco Unified Communications Support Engineer

2200-4125 €/mon. Gross
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Vilnius - UAB „Manpower Lit“

Your key responsibilities will be:

  • Diagnosing and resolving problems in customer environments;
  • Work with customers to tackle technical issues;
  • Work with Cisco Unified Communications platforms and technologies;
  • Contribute to knowledge bases and troubleshooting guides.

We expect that you have:

  • Experience within IT engineering and Cisco products;
  • Expertise in the configuration and troubleshooting of Cisco Unified Communications Systems, including CUCM, Unity Connection, IM&P, Voice Gateways, and Session border controllers;
  • Knowledge in Contact Center Applications, particularly Unified Contact Center Express (UCCX), Finesse and CAD;
  • Awareness of Cloud solutions like Office 365, Azure and especially Microsoft Teams would be a big plus but not mandatory;
  • Good analytical skills, service-oriented and proactive mindset;
  • Team player attitude and the ability to learn quickly as well as adapt to changes;
  • Good command of written and spoken English.

Company offers:

  • High performing, driven and supportive international work culture;
  • 70+ experienced colleagues in Denmark and Lithuania ready to welcome you to our constantly growing team;
  • Dedicated learning environment, support, and training from experienced colleagues;
  • Career growth opportunities within the company;
  • Team-building and other company events;
  • Good working conditions in a friendly environment;
  • A centrally located office space in Vilnius, as well as an opportunity for a hybrid work model;
  • Possible business trips to Denmark HQ in Copenhagen and Aarhus;
  • Additional health insurance package;
  • Salary range for this position is 2200 - 4125 Eur gross. The final offer will depend on the competencies and working experience.

Our benefits:

Work life balance

Remote work possibility


Health insurance


Free snacks


Frequent training


2200-4125 €/mon. gross
The final offer will depend on the competencies and working experience.

UAB „Manpower Lit“

Manpower client NetDesign is a Danish company that has been providing IT services to the private and public sectors for more than 30 years. Their main IT areas are network, security, automation, cloud, and unified communication solutions. Currently we are looking for a Cisco Unified Communications Support Engineer who will join Operations team in Vilnius.
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