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SEB Global Services

Client Services Manager in Cash Management area

Vilnius - SEB Global Services
Become part of a highly-skilled team

Cash Management Client Services team is perceived as an easily-accessible, customer-oriented partner. The primary role of the Client Services Manager is to enhance client experiences, build long term meaningful client relationships and engage with employees that deliver our services in the field. In this role you will take ownership of the complete post-sales lifecycle of our clients:

  • Communicate effectively with clients and colleagues across SEB on daily basis
  • Contribute to the preparation and delivery of various documentation and reports
  • Run implementations of certified products & channels for existing and new clients
  • Coordinate legal discussions regarding product agreements
  • Build high-level knowledge and good relations with clients by knowing their overall business processes, business agreements and how the products are being used
  • Initiate training for customers to understand and use our products and services in an efficient way
  • Contribute to our continuous learning culture by sharing your knowledge with colleagues.

You’ll be the right fit if you are:

  • 1+ years of experience in financial services industry, preferably in Account Management, Client Services or Sales role
  • Ability to develop and grow client relationships and deliver creative and flexible customer solutions
  • Ability to make decisions and conduct courageous conversations
  • Incident handling and problem-solving skills
  • Proven strong service orientation, excellent interpersonal and organizational skills
  • Ability to use English language (both written and verbal), and the ability to effectively communicate with all levels of stakeholders within and outside of the organization
  • Knowledge of Cash Management products and services would be an advantage.

Benefits we offer:

  • Entrepreneurial environment
  • Extensive training and learning opportunities
  • Work-life balance
  • Wellness benefits
  • Comprehensive health insurance and more.

Learn more about our recruitment process, culture and benefits package here.

Ready to join? Send in your application by October 29, 2020.

Monthly salary range for this position: 1800 EUR - 2700 EUR (before tax deduction). The final offer will depend on the experience and competencies of the selected candidate.

Overall remuneration package consists of the salary together with other benefits.

SEB Global Services

Feeling comfortable with English as a working language? SEB Global Services offers international experience for people of various professional levels, from students and fresh graduates to skilled experts. We’re constantly on the lookout for driven people coming from different professional backgrounds to join teams in various fields, such as finance, customer support, bank operations, HR, IT and more. Our special focus areas are innovative work environment, active internal culture, diverse career paths and work-life balance. Join our Lithuanian team of more than 950 and become a part of our highly professional and friendly community.

Learn more www.seb.lt/global-services
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