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Client Service Specialist

500-850 eur/mon. Net
Vilnius - Skycop

Do you?

Do you feel like you can achieve anything you can wrap your head around?
Do you find yourself wishing you could fight injustice?
Do you tend to organize every little detail of your life?

If so, as a Client Service Specialist, you would manage customer claims on flight delays or interruptions: starting with a client application, gathering information, analyzing and assessing the claim, communicating with clients/airlines/lawyers, etc. – from submission of a claim to a responsible airline to communicating the final decision for a client. Though your responsibility does not end there – sometimes an airline is stubborn and in need of a little push. Skycop needs you to become a master of claims – juggling several cases or clients at a time!

Each claim is different and each client is unique – but they all value deadlines that are met, problems that are solved, and projects managed.


Proficient written / spoken English is a must.
Impeccable attention to details with strong organizational skills.
Exceptional communication skills and professional presence.
Innovative problem solving, being result-minded and solution-focused.
Effective team player with the ability to work independently.
Develop and sustain productive customer relationships.

We offer the qualifying candidates

Broad career prospects that grow together with the company.
Experience in promoting a useful and positive service.
Opportunity to expand your horizons and gain experience of working in international business.
Flexible working hours and the ability to work from home if needed.
Great company culture!
We offer a competitive salary starting from € 500 neto and we will be happy to discuss the specific amount during the interview, based on your experience and qualifications.

If you are selected, we will contact you via email or phone.

Join the mission!

IMPORTANT NOTICE: By applying for this role, the candidate agrees to the processing of his / her personal data in accordance with the Personal Data Protection Law, and to their storage by human resources employees. Personal data will not be communicated to third parties without the candidate’s consent.


500-850 eur/mon. net


Skycop is a global company, offering and supplying their services from a service center in Vilnius. We are a unique organization that offers you wide career opportunities and the possibility to write your own success story. Most of us rose to be high-level managers after starting out in entry-level positions.

Join us and become a member of an international team – be a part of history!

Skycop helps for passengers from all over the world fight airlines and receive a compensation for disrupted flights. An inspiring team of professionals have set a goal to help the travellers and win every battle!

Take a look at your day-to-day life

information about Skycop
2251 €
Avg. salary gross
(75% higher than LT average)
Number of employees
1-2 mln. €
Revenue 2018 y.
Distribution of employees by salary (before taxes):
25% earn up to 1180 €
25% earn 1180-1432 €
25% earn 1432-2571 €
25% earn more than 2571 €