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Western Union Lithuania ~ European Regional Operations Center

Consumer Fraud Prevention Specialist – French Speaker

Vilnius - Western Union Lithuania ~ European Regional Operations Center

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

Would you like to feel like a hero every day? How about joining an international team of driven people who are passionate about protecting our customers and fighting fraud? Join Western Union as a Consumer Fraud Prevention Specialist. In this role every day brings a new story.

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better is enabled by trust and respect

Working as a Consumer Fraud Prevention Specialist, you will be preventing fraud and protecting Western Union brand by educating customers and raising their awareness. During your day you’ll be performing phone interviews and investigating Anti-Money Laundering cases. A decisive nature is essential, as you will need to make accurate judgements and communicate your findings back to Western Union agents, customers, and/or service associates. As part of the Courtesy Call Back (CCB) department, you will be working with customers and colleagues from all over the world.

Here are some skills, attributes, and qualifications you will have:
  • Bachelor’s degree or equivalent
  • Fluent in the English language; French language is a must (additional spoken languages a plus)
  • Outstanding verbal, written, and listening skills
  • A strong attention to detail, as well as a sense of initiative and proactivity
  • The ability to work successfully in a self-motivated team environment
  • A passion for customer service

Join us and let's move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.
Western Union Lithuania ~ European Regional Operations Center

Western Union Lithuania ~ European Regional Operations Center

Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Our European Regional Operations Center (EUROC) is the largest Western Union location and one of the biggest employers in Lithuania. Our 1500+ employees represent 60+ nationalities, speak 24 languages, and hold a variety of influential roles. We drive innovative business solutions and develop new ways of connecting people to the global economy.

Our inclusive culture champions our teams’ unique backgrounds & perspectives while reflecting the global communities we serve. Western Union Lithuania makes this a reality by hiring those who can support our customers. We’re always looking for German, French, Dutch, Romanian, Bulgarian, Italian, Spanish, Portuguese, Norwegian, Swedish, and Russian speakers for roles in Operations, Compliance, and Fraud. If you’re ready to work with diverse teammates from around the globe, then it’s time for what’s next. Western Union.
information about Western Union Lithuania ~ European Regional Operations Center
3016 €
Avg. salary gross
(98% higher than LT average)
1322
Number of employees
50-100 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 2104 €
25% earn 2104-2650 €
25% earn 2650-3502 €
25% earn more than 3502 €