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UAB „TransUnion Baltics“

Consumer Service Assistant

1054-1200 €/mon. Gross
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Work from home, Kaunas - UAB „TransUnion Baltics“

What We'll Bring

Do you enjoy being surrounded and collaborating with like-minded and talented people who have a passion to innovate? At TransUnion we use innovation to make trust possible by helping consumers be reliably and safely represented in the marketplace. If this sounds like you come, join your new team here at TransUnion Lithuania!

What You'll Bring

  • Fluent English, written and spoken (C1)
  • Excellent listening and communication skills
  • Experience of working in a call centre or other customer-driven environment
  • Basic IT knowledge

Desired skills:
  • Experience of working with sensitive information
  • Ability to adapt to changes according to the business needs of the company
  • Flexibility to shift schedule and ability to work full time
  • Understanding of the banking or credit referencing industry

Impact You’ll Make

  • Answer queries regarding credit score and affordability via email and telephone
  • Assist victims of fraud in the process of protecting their information
  • Produce hard copies of individual credit reports
  • Provide information about available online services
  • Log credit data disputes and complaints and give updates on the process
  • Help consumers to achieve a better understanding of the credit industry in the UK

Consumer Services Team provides exceptional customer service and fraud prevention advice to consumers in the United Kingdom. If your favourite thing is talking to people and “Helpful” is your middle name – look no further and apply to kick-start your career at one of the largest credit reporting agencies in the world.

What You'll Get:

  • A dynamic work environment with variety of different queries and workstreams
  • Career opportunities – Consumer Services Team is a great first step in the company and a good place to be noticed
  • Health insurance package
  • Dedicated training budget for professional improvement events and certifications, LinkedIn learning zone access
  • Modern 2500 square meter office in Zalgiris arena with free parking and VIP Zalgiris box
  • Free of charge entry to Zalgiris LKL and Euroleague basketball games
  • Regular team events such as team buildings, summer/winter parties, sports & retreats
  • TransUnion Share purchase plan
  • Access to a community of talented individuals to learn from
  • Competitive salary and performance-based bonuses
  • Numerous best in kind online training resources available
  • Employee referral program
  • Remote work opportunity
  • Culture you will fit in!

Find out more about our office life:


Salary

1054-1200 €/mon. gross
UAB „TransUnion Baltics“

UAB „TransUnion Baltics“

Join over 240 professionals’ team in TransUnion Lithuania in Kaunas and be part of the global TransUnion company – one of the “The Big Three” largest credit-reporting agencies.

TransUnion is US based credit reporting agency that provides data/insights and information to help consumers and businesses make informed decisions. It operates in more than 30 countries and has more than 8000 employees. The company provides customer credit reporting, portfolio management, marketing and audience segmentation, healthcare revenue cycle management, customer acquisition, investigations and collections, fraud detection and prevention, identity verification and authentication, customer analytics and consulting, data breach, and customer engagement solutions.

information about UAB „TransUnion Baltics“
2724 €
Avg. salary gross
(79% higher than LT average)
281
Number of employees
5-10 mln. €
Revenue 2020 y.
Distribution of employees by salary (before taxes):
25% earn up to 1475 €
25% earn 1475-2305 €
25% earn 2305-3682 €
25% earn more than 3682 €