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UAB „BALTIC VIRTUAL ASSISTANTS“
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Customer Advisor Team Leader

1300-1600 eur/mon. Net salary
Vilnius - UAB „BALTIC VIRTUAL ASSISTANTS“

Job description

The Denmark-based startup is the most successful crowdfunded company in Europe. They are striving to change the world by challenging traffic, congestion, climate change, and health issues with sexy, practical, and affordable electric bikes.
You and your team will play a crucial part in the company's success by providing top-level customer services to our clients and prospects.
You will train and lead the talented Advisors to the excellence of services.

We assure a family-like team, amazing founders, rewarding hard work, personal development plan, and fantastic office perks.

Responsibilities
  • Training and leading a team of 6 Advisors;
  • Making sure correct procedures are followed by the team;
  • Giving instructions to the team on what to do and how to improve;
  • Advising clients on the ordering process, status, and other relevant procedures;
  • Working with various aspects of the product (technical, order, sales, etc.);
  • Evaluating employee performance and reporting to management;
  • Communicating with different teams (sales, finance, marketing, logistics).

Requirements

  • At least 5 years experience with customer support services;
  • Passion for bikes and electric bikes;
  • Great analytical and problem-solving skills;
  • Good interpersonal and communication skills;
  • Excellent teamwork skills;
  • Perfect English skills (verbal and written).

We offer

  • Competitive salary;
  • Business trips combining sightseeing and training;
  • Remote work opportunity. You can combine work from the office and home or even from a beach somewhere in the Bahamas;
  • Flexible working schedule;
  • Amazing Office Perks: unlimited snacks, coffee and tea, painkillers after hungover, monthly karaoke and games parties, PlayStation room, table football, and more stuff;
  • Office Building Perks: Rooftop terrace for morning coffee with a view. Secured bike lock room and shower rooms. Scooter rental post;
  • Constant teambuilding events and workations.

Salary

1300-1600 eur/mon. net salary
UAB „BALTIC VIRTUAL ASSISTANTS“

UAB „BALTIC VIRTUAL ASSISTANTS“

Baltic Assist is one of the fastest-growing international outsourcing companies in Baltics. We are outsourcing top-level employees to "hottest" startups and innovative large enterprises from Scandinavian countries, USA and UK.
Here in Baltic Assist we genuinely believe that Lithuanians are really high-level and results-driven employees. Therefore, we seek to open up opportunities to be employed in innovative and well-known international companies.
Information about UAB „BALTIC VIRTUAL ASSISTANTS“
1695 €
Avg. salary gross
(32% higher than LT average)
44
Number of employees
Distribution of employees by salary (before taxes):
25% earn up to 1189 €
25% earn 1189-1496 €
25% earn 1496-2038 €
25% earn more than 2038 €
Company manager: Andžej Rynkevič

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