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UAB „Transcom Worldwide Vilnius“
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Customer service representative (English)

599-849 eur/mon. Net
Vilnius - UAB „Transcom Worldwide Vilnius“
SUPERDARBDAVYS 2019 II vieta paslaugų kategorijoje

Your role:

answering phone calls from clients, advising arranging collection or delivery details, and providing other important information. We receive calls from Great Britain, Ireland, Sweden, and the Netherlands, therefore all the customers are advised in English.

We will welcome you with a training course, where you will learn how to identify the client’s needs and effectively solve problems.
Although most of the time you will be working individually, your team will always be by your side ready to give a helping hand.

Training starts on the 2nd of March!

Here you can:

  • Gain valuable customer service experience in a global company
  • Maintain life and work balance by having flexible working hours
  • Participate in introductory and qualification courses
  • Get additional motivational bonuses
  • Improve skills using T:University - internal training system for our employees
  • Work surrounded by friendly colleagues!

We expect you to:

  • Have great English skills (C1 level)
  • Have great computer skills
  • Be able to work from 30 to 40 hours per week
  • Have an enthusiastic attitude!

Work hours:
The department is open from Monday to Friday from 10 a.m. till 10 p.m. and from 10 a.m. till 4 p.m. on Saturday. Training starts on the 2nd of March, lasting the first 2 weeks from Monday to Friday 9 a.m. - 5:30 p.m.

Salary:
Calculated at an hourly rate consisting of a stable base and a performance-based bonuses. After tax salary can be from € 599 to € 849 full-time.

ATTENTION: By applying for this position, the candidate agrees that his / her personal data will be administered in accordance with the General Data Protection Regulation and stored by the personnel of Transcom Worldwide Vilnius. Personal data will not be transferred to third parties without the candidate's consent.

Salary

599-849 eur/mon. net
SUPERDARBDAVYS 2019
II vieta paslaugų kategorijoje

UAB „Transcom Worldwide Vilnius“

Transcom is one of the world's leading contact centers providing professional customer service, sales, technical support and credit management services. Transcom operates in 20 countries worldwide. The company works with major companies and best-known brands in the telecommunications, finance, logistics, tourism and other sectors. Transcom employs over 27,000 people worldwide, creating an unique customer experience every day.
More about the contact centre and open positions: en.transcom.com/en/careers

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