ANCOR

Customer Service Representative in Swedish (B2-C1)

1731-1905 eur/mon. Gross
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Vilnius - ANCOR

Job description

  • Advising clients on various issues using email/voice support;
  • Outbound calls to clarify information or provide feedback to clients/partners;
  • Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
  • Solving complex issues, claims, helping the client in solving a critical situation;
  • Correct entry of information received from the client into the database.

Requirements

  • Written and oral Swedish language knowledge (B2-C1);
  • Knowledge of English language (B2);
  • To be both a sociable and friendly team member as well as independent task performer;
  • Multitasking and communication skills.

We offer

  • Remote selection process;
  • Great work conditions;
  • Corporate training for all new hires;
  • Additional health Insurance after 6 months;
  • Active and fun corporate life throughout the year;
  • Career growth opportunities;
  • Schedule Mon-Fr: 9:00-18:00 or 11:00 to 21:00;
  • Weekends St-Sn: 9:00-18:00, 11:00 to 21:00;
  • Work at home opportunity while high risk of COVID-19 after - work from office;
  • Can provide a possibility for a temporary remote job opportunity for candidates in other cities in Lithuania;
  • Relocation package.



Please send your CV in English.

Only selected candidates will be informed. Confidentiality is guaranteed.

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Salary

1731-1905 eur/mon. gross
+ 169 euros bonus

ANCOR

ANCOR is an international company, which provides high quality services in the field of recruitment and temporary employment.
Our Client – a worldwide leader in multichannel customer experience management.
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