UAB „Teleperformance LT“

Customer Service Representative (Swedish B2-C1)

1731-1951 eur/mon. Gross
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Work from home, Vilnius - UAB „Teleperformance LT“

Responsibilities

Advising clients on various issues using email and voice support;
Outbound calls to clarify information or provide feedback to clients/partners;
Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
Solving complex issues, claims, helping the client in solving a critical situation;
Correct entry of information received from the client into the database.

Requirements

Knowledge of Swedish language (B2-C1);
Knowledge of English language (B2);
To be both a sociable and friendly team member as well as independent task performer;
To be fast and able to work in dynamic work environment;
Multitasking skills

We offer

Remote selection process;
Great work conditions;
Corporate training for all new hires;
Additional health Insurance after 6 month;
Active and fun corporate life throughout the year;
Career growth opportunities;
Salary increase after 3 months;
Rolling schedule (Mn-Sn)
Can provide a possibility for a temporary remote job opportunity for those living in other cities in Lithuania

Fraud Warning: Teleperformance hiring managers only email addresses to contact you. If you receive emails from Teleperformance hiring managers from any other addresses or personal email accounts, please contact us.

Salary

1731-1951 eur/mon. gross

UAB „Teleperformance LT“

Teleperformance is the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition (Core Services), as well as with online interpreting solutions, visa application management services, data analysis and debt collection programs (Specialized Services).

The Group operates 171,000 computerized workstations, with 300,000 employees across 420 contact centers in
80 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Functions in Lithuania:
“Teleperformance Lithuania” welcomes specialists with knowledge of English, Swedish, Portuguese, Italian, Russian, Dutch, Finnish and many other languages. We are looking for enthusiastic people with good communication skills who are motivated to provide qualified customer service and seek career opportunities. More than 95% of companies’ CEO began their career as customer service representatives.


Darbo vieta: Rinktinės g. 5, 7 aukštas. Vilniaus m. sav., Vilnius
Žiūrėti visus šios įmonės skelbimus (10)
information about UAB „Teleperformance LT“
1584 €
Avg. salary gross
(4% higher than LT average)
408
Number of employees
3-5 mln. €
Revenue 2020 y.
Distribution of employees by salary (before taxes):
25% earn up to 1313 €
25% earn 1313-1459 €
25% earn 1459-1786 €
25% earn more than 1786 €

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