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UAB „Transcom Worldwide Vilnius“
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Customer service representative

530-710 €/mėn. Į rankas
Vilnius - UAB „Transcom Worldwide Vilnius“

Job description:

Do you like to get your parcels on time? Our clients too!
In this position your main responsibilities will be to consult clients about delivery prices and shipment times. Also, you will be providing information about safe packaging and scheduling collections.

Your role - answering client phone calls and advising them about the delivery services the company provides, arranging alternative delivery place or time. Calls are incoming from Great Britain, Ireland, Sweden and the Netherlands, therefore all of the customers are advised in English.

In order to consult the client with ease, we will welcome you with an introductory training, where you will learn to identify the customer's needs and effectively solve problems. Although clients are consulted individually, your team will always be by your side ready to give a helping hand.

We offer you:

  • To gain valuable customer service experience at a global company
  • To maintain work-life balance
  • To participate in introductory and qualification courses
  • To enjoy a stable salary and motivating bonuses
  • To work surrounded by friendly colleagues with whom you can play foosball or PS4
  • To make the leap to advance your career!

We hope that you:

  • Are fluent in English (C1)
  • Efficiently work with the computer
  • Are able to adapt quickly
  • Strive to learn and improve together with us!


Schedule:
The department is open Monday to Friday 10 am till 10 pm and Saturdays 10 am till 4 pm, therefore you can have flexible working hours and work 40 or 30 h per week depending on your preference.

In case of success, we hope you will join us on the 19th of August to begin your training, which will last for the first 2 weeks from 9 am till 5:30 pm Monday to Friday. You are paid during the training period.

Last day to apply - 15th of August (inclusive).

Other information: Only selected candidates will be informed.

Important notice: By applying for this role, the candidate agrees to the processing of his / her personal data in accordance with the Personal Data Protection Law, and to their storage by Transcom Worldwide Vilnius human resources employees. Personal data will not be communicated to third parties without the candidate’s consent.

Atlyginimas

530-710 €/mėn. į rankas
UAB „Transcom Worldwide Vilnius“

UAB „Transcom Worldwide Vilnius“

Transcom – vienas lyderiaujančių pasaulyje kontaktų centrų, teikiantis profesionalias klientų aptarnavimo, pardavimų, techninės pagalbos, skolų valdymo paslaugas. Transcom veikia 20-yje pasaulio šalių. Įmonė dirba su didžiausiomis įmonėmis/žinomiausiais prekiniais ženklais iš energetikos, finansų, logistikos, paslaugų, turizmo bei kitų sektorių. Transcom visame pasaulyje dirba daugiau nei 27 000 darbuotojų, kuriančių išskirtinę Klientų patirtį kasdien.
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