Menlo Electric S.A.

Customer Service Specialist

Приймаємо українців
Vilnius - Menlo Electric S.A.

Job description

Responsibilities:

  • Providing comprehensive service and constant contact with Lithuanian and Baltic countries Clients,
  • Caring for clients’ needs, building lasting business relationships,
  • Daily collaboration with Customer Service department in Poland and with other departments in Poland and Lithuania,
  • Initial analysis of technical and delivery options for Clients,
  • Follow up with customers to ensure their issues are resolved,
  • Support of sales representatives in their daily tasks,
  • Managing all customers's data in the CRM system,
  • Coordination of the order execution process: payments, reservations, logistics.

Requirements

  • At least 1 year of experience in Customer Service department in the internatiol envinroment,
  • Fluency in Lithuanian, Polish and English languages,
  • Experience in PV industry - nice to have,
  • High independence in work,
  • Excellent communication and problem-solving skills.


We offer:

  • Possibility of professional development in international, fast-growing company,
  • A well-coordinated team (no rotation!),
  • Positive impact on the environment by supporting the development of the renewable energy industry in Europe,
  • Friendly working atmosphere,
  • Lack of micromanagement, flexibility at work,
  • Integration trips and events and other benefits.

Please, send your application in English :)

Company offers

Work life balance

Flexible work hours

Menlo Electric S.A.

Menlo Electric is a fastest growing and leading PV distributor serving 300+ clients in 27+ countries monthly. Our more than 100 MW of components are located in 7 logistics hubs across Europe.


Founded in 2020, Menlo started with sales to only two countries - the Netherlands and Germany. We grew rapidly with local sales teams and offices launched almost every month. Our global aspiration is reflected in recent expansion to the MENA region. And we won't stop there!

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