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UAB „Simplex Payment Services“

CUSTOMER SUCCESS MANAGER

From 2500 eur/mon. Gross
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Į rankas per mėn.
Vilnius - UAB „Simplex Payment Services“

What you'll do:

  • Manage the growth and relationship with Simplex's Tier 1 + 2 partners
  • Resolve issues, proactively engage and grow the relationship & level of business by conveying Simplex's value and ensuring that it is well understood.
  • Understand and influence the people and business goals of the partner and be their 'voice' within Simplex
  • Analyze the partner’s performance with Simplex, identify and suggest areas of improvement

Requirements:

  • At least 2 years of relevant work experience in a customer-facing role within a startup/software company: customer success, professional services, or account management role.
  • Knowledge and experience working in the financial services industry preferred!
  • Proven track record in delivering great value to your partners
  • Strong technical and problem-solving skills
  • Self-motivated, proactive team player, self-learning ability
  • Strong communication and interpersonal skills
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Native tongue English - written and spoken

What’s in it for you:

  • Being a part of exciting and challenging FinTech startup
  • Office perks and company events (work hard - party harder!)
  • Young, international and talented team
  • Space for personal professional improvements
  • Cool office at Vilnius TechPark (after the lockdown)
And more!

Salary

From 2500 eur/mon. gross
UAB „Simplex Payment Services“

UAB „Simplex Payment Services“

Simplex is a licensed financial institution that provides an online fraud-free payment processing solution. Simplex enables merchants worldwide to accept diverse payment methods, including credit card deposits and purchases, with zero exposure to chargeback risk.

Simplex’s AI technology analyses every transaction using proprietary, fully automated, machine-learning algorithms that eliminate fraud while increasing conversion. By combining advanced payment processing with state-of-the-art fraud prevention technology, Simplex allows crypto merchants to introduce credit card purchasing to mainstream users worldwide. In addition to enhancing business growth, this combined solution significantly decreases the percentage of false declined transactions, which ultimately leads to an increase in conversions and complete peace of mind.

Founded in 2014 and initially operating in the crypto ecosystem, Simplex has expanded its services to the e-commerce industry and other verticals. It’s one of the fastest growing fintech companies in Israel and a market leader with over 100 employed personnel.
information about UAB „Simplex Payment Services“
2974 €
Avg. salary gross
(95% higher than LT average)
73
Number of employees
10-20 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1703 €
25% earn 1703-2107 €
25% earn 2107-3583 €
25% earn more than 3583 €