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UAB „HOSTINGER“
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Customer Success Specialist

Kaunas - UAB „HOSTINGER“

Job description

We are technology-driven and thirsty for improvement. Our business model is based on Customer Obsession - we start by listening to what our Customer wants and work our way backwards. Are you ready to join the frontline of the business?

The Customer Success department is more than just chatting with people - it’s about enabling the Customer with technical help to grow their business further. We treat our Customers like we would treat our friends: quick responses, efficient assistance and genuine communication is what defines quality service.

Working four days a week with a flexible schedule, the CS team is also offered an extra shift for self development: additional work with Customers for practice or taking up responsibilities to help out other teams in Hostinger. It is not the IT background that defines a culture fit employee - a proactive and diligent approach is what it takes for anyone to become the next big IT specialist.

What you will do:
  • Communicate with Customers via live chat and answer their queries;
  • Provide quality Customer service experience by answering incoming chats;
  • Focus on the Customer’s success by offering relative services;
  • Dive deep into the world of IT by continuous polishing of your technical background;
  • Deliver impactful work on a company scale.

What we expect:
  • Clear English and Lithuanian communication;
  • Strong interpersonal skills;
  • Ambition to develop your knowledge in IT.

What we offer:
  • A month’s course in technology, product and communication knowledge;
  • Individual monthly bonuses and regular salary reviews;
  • Continuous personal development: books, workshops, individual mentorship;
  • Active internal progression and help to get you that dream job;
  • A supportive team who are eager to share their knowledge and spend time with you;
  • Daily leisure options, a dog-loving office, extraordinary team buildings, workations, company events and more!

Be an owner of this decision. There is no better time to apply than now. You will thank yourself later. :)

UAB „HOSTINGER“

Hostinger is a customer-obsessed, idea-driven, ever-growing web hosting giant. As a global company, we believe in personal online expression and constant growth.

With offices located in Lithuania, Indonesia, Brazil, Ukraine, and Cyprus we have an international team made of web hosting experts. They work hard daily to provide top-notch web hosting services and technology, allowing people around the globe to unlock the power of the internet and acquire the freedom to learn, create, and grow.

We use no-limits PHP, MySQL, hPanel tools, allowing complete creative control over your personal endeavors.

On top of that, we are the biggest free web hosting company in the world!

We care deeply about the success of our clients, understanding the scale of our work and its daily global impact. Hostinger works diligently every day, to lay the path for your success.

Read more about our company culture and join our amazing team!
www.hostinger.com/blog/hostinger-culture-that-fuels-personal-and-global-growth/
information about UAB „HOSTINGER“
2702 €
Avg. salary gross
(2X higher than LT average)
188
Number of employees
3-5 mln. €
Revenue 2018 y.
Distribution of employees by salary (before taxes):
25% earn up to 1101 €
25% earn 1101-1549 €
25% earn 1549-2975 €
25% earn more than 2975 €

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