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UAB "HOSTINGER"
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Customer Success Specialist (remote)

Kaunas - UAB "HOSTINGER"

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Hostinger Global is looking for Customer Success (CS) Team Agents: communicative, goal-oriented and highly enthusiastic individuals, who have excellent English skills and want to help other people!

We have developed a powerful technology to help our Customers learn, create and grow. And you can be a part of this Team too!
  • SUPER CONVENIENT WORK SCHEDULE - 4 days a week, rotating shifts 7:00 - 15:30, 15:00 - 23:00, 23:00 - 7:00;
  • A CHANCE TO WORK REMOTELY - gain IT working experience even if you're not located in Kaunas;
  • OPPORTUNITY TO EARN MORE - monthly bonus system;
  • CLEAR MONTHLY GOALS with plenty of mentorship which leads to career perspectives in other roles and departments.

Who Is A Customer Success Agent?

  • The first one to seek for our biggest company value - Customer Obsession.

And the first one to get all the compliments for that!
  • A friend and advisor of the Customer, who comes looking for an answer to his question.

When our Customer succeeds, we succeed together.

We interact with our Clients via live chat platforms, where speed and responsiveness matters. You know that moment when you’re replying back to your crush? Here at Hostinger, every Client is just as important! :)

How would your Success Day look like?

  • Answering incoming chats (yes, sounds familiar, you’ve done that on Facebook before);
  • Following up on Customer's questions, understanding and replying back with the best solution possible;
  • Assisting Customers whenever they need help using web hosting services;
  • Providing help beyond the limits of expectations, while making Clients go WOW with our service;

Our vision: to enable millions of people around the globe to unlock the power of the Internet by giving them tools to learn, create and grow online.

We always want THE BEST! The best results, the best talents, the best hiring experience. Do you feel like you’re the next A player in our #SuccessTeam? Apply today by sending your CV to emilija hostinger.com to start YOUR #SuccessCareer.

Salary

Depends on results
Prospect of increasing

UAB "HOSTINGER"

At Hostinger, our main goal is to make ideas, brands, and businesses visible online. With a team made of real web hosting professionals, we provide top-notch web hosting services.

Why join us? IMAGINE: working in a company which provides a world-class website hosting platform to over 29 million users in 178 countries. 15K new sign-ups on average every day - that’s 1 new client every 5 seconds!

Our vision is to enable millions of people around the globe to unlock the power of the Internet by giving them tools to learn, create and grow online.

Read more about our company culture and join our amazing team!
www.slideshare.net/Hostinger/hostinger-company-culture-99546345
Information about UAB "HOSTINGER"
2322 €
Avg. salary gross
(2.5X higher than LT average)
114
Number of employees
2-3 mln. €
Revenue 2016 y.
Distribution of employees by salary (before taxes):
25% earn up to 791 €
25% earn 791-1386 €
25% earn 1386-2781 €
25% earn more than 2781 €
Company manager: Balys Krikščiūnas

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