Nr.1 LANKOMIAUSIAS DARBO PORTALAS
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UAB „Decentralized“

Customer Support Agent

950-1250 €/mon. Gross
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„Unicorns Lithuania“ asociacijos narys
Vilnius - UAB „Decentralized“

Job description

Our continuously growing CoinGate family is looking for reinforcements to the customer support team. As a support agent you will work hand-in-hand with the account managers, compliance and payments teams.

  • Become an expert in blockchain and cryptocurrency technology;
  • Build long lasting relationships with clients;
  • Own the communication with clients via online and offline channels;
  • Provide feedback on internal processes to improve user experience and general customer flow;
  • Represent the client and collaborate with teammates while solving various cases;

Requirements

  • Ability to multitask, prioritize, and manage time effectively;
  • A keen eye for detail;
  • Customer support experience;
  • Impeccable understanding of English language;
  • Passion for finance and technology alike;

A strong advantage:

  • Ability to speak Spanish;
  • Familiarity with helpdesk platforms, preferably ZenDesk;

Company offers

  • Competitive salary that grows together with you 950-1250eur/mon. brutto;
  • First hand experience in the world of Bitcoin, blockchain & cryptocurrencies;
  • Relaxed atmosphere, supportive team, unlimited coffee and other perks;
  • Flexible working hours;

Salary

950-1250 €/mon. gross
UAB „Decentralized“

UAB „Decentralized“

We are a crypto payment gateway, trading platform, and e-commerce store under the same name – CoinGate.

Founded in 2014, CoinGate was and is at the forefront of the global cryptocurrency payments ecosystem. Serving businesses and everyday users alike, CoinGate has processed more than 3,000,000 crypto transactions and has more than 300,000 registered users on its platform.

We have a goal to increase crypto adoption worldwide and an ambitious team, which keeps us going through this wild ride. We're pioneers in crypto, we're passionate about the things we do and we try to deliver our best.

information about UAB „Decentralized“
4326 €
Avg. salary gross
(2.5X higher than LT average)
50
Number of employees
>100 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 2896 €
25% earn 2896-3616 €
25% earn 3616-5391 €
25% earn more than 5391 €