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Customer Retention Manager (English and Russian)

Work place

Job description:

- Provide professional and high-quality customer service
- Initiate contract renewals and additional product sales
- Solve customer inquiries ensuring the best solutions
- Develop relationships with customers through a variety of remote communication methods
- Conduct online trainings and to familiarize customers with the product and its features


- Experience in customer support/sales
- Bachelor's degree (may be the last year student)
- An excellent command of English and Russian (verbal and written)
- Customer focus and service quality
- Passion about Sales and Customer Service
- Communication skills, attention to customer needs and self-confidence

We offer:

- Opportunity to work with innovative solutions
- Possibility for personal development and extensive training
- Fixed salary as well as generous performance-based bonus system
- International and fun working environment
- Career opportunities in a fast developing IT company


Company's average salary is 1303€ – 60% higher than LT average
SoDra's April data (salary before taxes)

UAB "" is an aviation IT company primarily acting as an aircraft parts locator. It offers the most innovative tools for aircraft parts procurement and exploration via a broad aviation marketplace it manages. is a part of Avia Solutions Group, a WSE-listed company integrating MRO services & supply chain, pilot & crew training, aviation staff leasing, ground handling & aircraft fuelling, aircraft management, business charter, as well as airport management service providers.

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