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V.O.F. Foxelli
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Customer Support Representative

Work from home - V.O.F. Foxelli

Job description

The main goal of a customer support representative is to serve customers in the USA by providing product and service information via phone, email or social media messaging and resolving product and service problems.

Main responsibilities:
1. Managing incoming calls, emails, messages and customer service inquiries
2. Answering product and service questions; suggesting information about other products and services.
3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
4. Keep records of customer interactions, process customer accounts, and file documents
5. Keeping up a service-minded attitude and being genuinely excited to help customers.

Requirements

Excellent English (spoken and written)
Must be tech-savvy,
Effective communication and active listening skills
Ability to multi-task, prioritize, and manage time effectively
Strong attention to detail
Initiative and independent character
Experience in customer support would be considered a bonus.

We offer

Mobility – work from anywhere you want! As long as you have an internet connection, work 40 hours per week and meet the deadlines.
Be a part of a young, fast-growing innovative company with great future opportunities!
Awesome team to work with
€700/month salary before taxes (paid biweekly)
Only the ones fitting job requirements will be contacted with further details.

Salary

Prospect of increasing
V.O.F. Foxelli

V.O.F. Foxelli

Foxelli is an internet marketing company that focuses on creating and developing exceptional products for nature enthusiasts. Our mission is to provide high-end, top-notch outdoor gear at the price everyone can afford.

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