Trip Map is an e-commerce business selling and manufacturing high-quality travel maps. Our clients are from all around the world and 5-star reviews make us proud of our teamwork and inspiring product. Now we are looking for an enthusiastic customer service specialist to join our small, but growing team in Vilnius.
Respond promptly to customer inquiries (via email, chat, and phone).
Maintain a positive, empathetic, and professional attitude toward customers at all times 😊.
Process orders and make sure, that all orders are shipped and delivered on time.
Communicate and coordinate with colleagues as necessary.
Help with other daily business tasks.
Requirements
Fluent English and Lithuanian communication skills (written and spoken).
Ability to stay calm when customers are stressed or upset 🙏.
Love helping people.
Experience working with customer support is an advantage.
Huge advantage:
Experience working with Photoshop (basic, medium skills).
Company offers
Friendly, positive, and good vibe team.
Teams parties and trips.
Opportunity to contribute to a growing project and elevate customer service to the next level.
Regular salary reviews based on performance. Opportunity to grow together with the project.
Coffee as much as you need ☕
Salary
650-800 €/mon. net
MB „Tripmapas“
Trip Map makes and sells push pin travel maps. The team behind this is young and full of energy professionals.