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UAB „Agile Tech“
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Customer Support Specialist In E-Commerce Company

700-900 eur/mon. Net
Vilnius - UAB „Agile Tech“

Job description

Full-time position for someone who has excellent command of written and spoken English and enjoys resolving problems and providing guidance.

The position entails providing relevant information to our clients regarding deliveries, product details, and any other topic related to our e-commerce store. The work is conducted by resolving buyer inquiries in the support system.

The work will consist of the following:

  • Timely responding to customer questions, providing relevant information;
  • Close coordination with customer support team leader;
  • Processing refunds and cancellations;
  • Updating relevant data in our customer management system;
  • Other related tasks;

Requirements

  • Perfect written English skills;
  • Good command of spoken English;
  • General computer skills - Microsoft Office, data research, data entry;
  • Responsibility, ability to adhere to deadlines;
  • Attentiveness to detail;
  • Fast learning ability;

We offer

  • Free snacks, coffee and beverages;
  • Top of the line working equipment;
  • Free accident insurance;
  • Nice, modern, and conveniently located office in Sauletekis Technology Park;
  • Friendly and experienced team;
  • Well funded and fast-growing company, focused on the international markets;

Salary

700-900 eur/mon. net

UAB „Agile Tech“

Greitai auganti elektroninės komercijos ir technologijų įmonė, dirbanti tarptautinėse rinkose.
information about UAB „Agile Tech“
983 €
Avg. salary gross
13
Number of employees
500 tūkst.-1 mln. €
Revenue 2019 y.

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