MB „Talentų sprendimai“

Customer Support Specialist (Russian language)

From 1000 eur/mon. Net
Atranka internetu
Kaunas - MB „Talentų sprendimai“

Job description

MB “Talent Solutions” is looking for a customer support specialist to work with Atlantic Express Corp Parcel Service.

Atlantic Express Corp has operated for 25 years as a premier international delivery company that specializes in supply chain improvements. From that success, AEC Parcel Service formed when the parcel shipping section of the firm grew into its own company.

As a customer support representative, you will be responsible for communication with clients over the phone, via emails and other channels. You will also have the opportunity to build customer support processes inside the project and grow inside the company.

Requirements

  • Fluent in Russian and English languages;
  • At least 1-year of work experience in customer support (verbal and written communication);
  • Ability to work a night shift;
  • Expertise to solve problems, ask questions, and collect information to provide efficient solutions.

Preferences:
  • Ukrainian language;
  • Lithuanian language;
  • Polish language;
  • Experience in logistics;
  • Experience in customer success management, project management.

What we offer

  • Unique experience with US market;
  • Opportunity to grow inside the company;
  • A modern office located in the heart of Kaunas;
  • A young and enthusiastic team;
  • Free daily drinks at the office;
  • Parties, team buildings, PS4 tournaments and way more after the quarantine.

Salary

From 1000 eur/mon. net

MB „Talentų sprendimai“

MB “Talent Solutions” provide consultancy services and business solutions to startups and fast-growing companies.
Our goal is to eliminate the scarcity of qualified human resources and focus on building skilled in-house teams which can be outsourced for specific business purposes. Singularly focused to help businesses grow and focus on their goals rather than on sourcing qualified employees. Our resources allow us to provide the best talent and competent specialists as a business solution.
Currently, we have a strong team of more than 50 specialists, who can efficiently cover such business functions as customer support, accounting, marketing and IT. We help our partners effectively grow in international logistics, e-commerce and marketing fields.
Nonetheless, we are open to start new partnerships and expand our field of expertise. At this moment we are in partnership with Shipzee, AEC Parcel Service, ShipBuddy and some other fast-growing companies.
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information about MB „Talentų sprendimai“
1437 €
Avg. salary gross
49
Number of employees
200-300 tūkst. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1196 €
25% earn 1196-1330 €
25% earn 1330-1629 €
25% earn more than 1629 €

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