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UAB "TV Žaidimai"
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Customer Support Specialist

Vilnius - UAB "TV Žaidimai"

Job description

We are looking for motivated customer support specialist as the first point of contact for customers seeking technical assistance over email.
Your main responsibility will be to provide customer support and solve and/or escalate issues and incidents on daily basis.

We expect you posses:

  • Experience in IT helpdesk or other customer support role;
good understanding of computer systems, mobile devices and other tech products;
  • excellent communication skills;
  • ability to work in a fast-paced, customer-focused, dynamic environment;
  • ability to work at night shifts and/or on weekends/holidays;
  • team player attitude with proactive focus on quality;
  • good problem-solving skills;
  • exceptional attention to details;
  • good written and verbal communication skills in English;
  • good written and verbal communication skills in Russian.

By joining us you will:

  • Be a part of rapidly growing international company with western attitude;
  • have a space to implement your own ideas and grow as a professional;
  • work in modern office building in central location in Vilnius with always available for you free parking space nearby;
  • have good working conditions in a friendly environment;
  • be compensated with salary matching your competence and skills;
  • have a possibility to GET IT TRAININGS and later move to DEVELOPER or QA specialist position within company (though your motivation and potential are essential to make it happen);
  • have a possibility to use many benefits company offers: ability to play soccer, basketball, table tennis, X-box console, open terrace with a grill etc.


By participating in the competition for this position, you understand and agree that UAB “TV Žaidimai” will store and process your personal data provided by you in accordance with the procedures laid down by law.

UAB "TV Žaidimai"

BetGames.TV is an international developer and distributor of interactive (LIVE) and innovative gaming products for betting business (B2B). Our games combine traditional betting with popular lotteries and table games and are simple enough for players to easily catch on to the idea.
BetGames.TV company became a pioneer in 2012 and has been increasing in popularity ever since thus becoming a market leader. Our services are used by online and land based betting operators worldwide in more than 30 countries.
Information about UAB "TV Žaidimai"
2471 €
Avg. salary gross
(2.5X higher than LT average)
74
Number of employees
3-5 mln. €
Revenue 2016 y.
Company manager: Mindaugas Stanelis