🚀 Customer Support Specialist
1000-1400
€/mon.
Net
Vilnius
- iSun Lithuania, UAB
Amazing candidate:
🔹Fluent in Lithuanian and English languages;
🔹Passionate for excellent customer experience;
🔹Responsible and showing ownership;
🔹Proactivity & doer's mindset;
🔹Eager to learn and grow;
🔹Passionate for excellent customer experience;
🔹Responsible and showing ownership;
🔹Proactivity & doer's mindset;
🔹Eager to learn and grow;
Nice to have:
🔹Bachelor's degree (Math, IT, Engineering);
🔹Knowledge of Russian language;
🔹Previous experience as business client's support/project manager;
🔹Knowledge of compliance (AML/KYC);
🔹Knowledge of Russian language;
🔹Previous experience as business client's support/project manager;
🔹Knowledge of compliance (AML/KYC);
You will do:
🔹Daily communication with business clients;
🔹Daily financial operations check;
🔹Daily JIRA system check - work with ticketing system;
🔹Working between operations, development, and support teams;
🔹Analyzing, understanding and reporting bugs/system issues to the development team;
🔹Analyzing clients needs and preparing new functionalities suggestions to development team;
🔹Daily financial operations check;
🔹Daily JIRA system check - work with ticketing system;
🔹Working between operations, development, and support teams;
🔹Analyzing, understanding and reporting bugs/system issues to the development team;
🔹Analyzing clients needs and preparing new functionalities suggestions to development team;
Company offers
Work life balance
Flexible work hours Extra paid vacationOffice
Table football Ping pong Free snacks Bicycle storage ShowerTransport
Free parkingOther
Discounts for company products/services🔹Flexibility in working hours (start your day between 7-9 AM);
🔹Possibility of hybrid work model (applicable after 3-6 months);
🔹Office in city center with fascinating view of Vilnius downtown from our terrace;
🔹Free parking near the office;
🔹Variety in the kitchen: healthy smoothies, fresh bakery, soft drinks, pizza;
🔹Team buildings and other office/out of office activities: Chill&Grill Party, Summer Fest, Office Olympics (volleyball tournament, ping-pong tournament, table football tournament) and more;
🔹Special discounts for employees for services of our partners;
🔹Possibility to grow within the company (including to change the career path, external/internal trainings);
🔹Additional day-off‘s program;
🔹Possibility of hybrid work model (applicable after 3-6 months);
🔹Office in city center with fascinating view of Vilnius downtown from our terrace;
🔹Free parking near the office;
🔹Variety in the kitchen: healthy smoothies, fresh bakery, soft drinks, pizza;
🔹Team buildings and other office/out of office activities: Chill&Grill Party, Summer Fest, Office Olympics (volleyball tournament, ping-pong tournament, table football tournament) and more;
🔹Special discounts for employees for services of our partners;
🔹Possibility to grow within the company (including to change the career path, external/internal trainings);
🔹Additional day-off‘s program;
Salary
1000-1400 €/mon. net
iSun Lithuania, UAB
Our team specializes in business, data processing, web development and design. We are building advanced, reliable, secure products with great customer experience for the users. We always keep a close cooperation with our clients to ensure long lasting relationships.
Žiūrėti visus šios įmonės skelbimus (3)
information about iSun Lithuania, UAB
4374 €
Avg. salary gross
(2.5X higher than LT average)
61
Number of employees
3-5 mln. €
Revenue 2021 y.
Distribution of employees by salary (before taxes):
25% earn up to 1826 €
25% earn 1826-2806 €
25% earn 2806-5785 €
25% earn more than 5785 €