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Webhelp, SIA

E-commerce Support Specialist | Samsung

1200 eur/mon. Gross
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Kaunas - Webhelp, SIA

Job description

  • Inquiries on order placement, change, status, cancellation
  • Return orders (change of mind and technical return)
  • Issue follow up and escalation
  • Management of refunds (technical returns)


  • Fluent Lithuanian and English language in spoken and written
  • Excellent communication skills
  • Customer support work experience
  • Online shop work experience will be considered as advantage

We offer

  • Training and experience with one of the global leaders in electronics
  • Challenging and responsible work
  • International environment
  • Stable salary

Start date: 16/08/2021
Work time: Monday-Friday, business hours
Location: Work from home (preferably Kaunas or nearby region)


1200 eur/mon. gross
Webhelp, SIA

Webhelp, SIA

The Webhelp proposition sounds complex – push past the limits of customer experience and business process optimisation through the intelligent use of data, transformational outsourcing models, and ongoing growth. In reality, however, our story is very simple: we aim to be the best at engineering the customer experience.
As a company, Webhelp has been working towards this goal ever since it was founded in 2000.