Nr.1 LANKOMIAUSIAS DARBO PORTALAS
UAB „OPS International“

Estonian spoken claims handling manager

1800-2200 €/mon. Gross
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Vilnius - UAB „OPS International“

Job description

  • Registration of phone calls regarding the insured events;
  • Claims handling and monitoring;
  • Customer's database administration,
  • Communication with clients regarding the loss compensation;
  • Communication with foreign institutions and partners in respect of claims management;

Requirements

  • Good Estonian language skills;
  • Good English language skills (Lithuanian, Russian – advantage);
  • Good understanding of customer satisfaction and expectations;
  • Computer literacy;
  • Team player as well as ability to work independently;
  • Open-minded to a diversity of cultures;
  • Ability to prioritise and to perform multiple tasks, quick reaction, communication skills, pro-activeness, diligence, flexibility, positiveness, empathy.

Advantages:
  • Experience in customer service and claims handling.

Company offers

Work life balance

Remote work possibility

Office

Free snacks Bicycle storage Shower Beverages

Transport

Free parking

Other

Phone for personal usage Computer for personal usage Frequent training
  • Good working conditions and all social guarantees;
  • Professional development and training opportunities.

Salary

1800-2200 €/mon. gross
Taking in to account the knowledges, competence and practice salary might might be revised, bonuses are being paid on top
UAB „OPS International“

UAB „OPS International“

OPS assistance Group represents the international oriented company in the Baltic countries since 1995.
The main activity fields of OPS Group are travel and other kind of insurance assistance, administration of transport claims under the Green Card System and IV EU Directive, and customer service.

OPS Group provides multilingual customer service 24/7 because of the specific type and nature of its activity.
information about UAB „OPS International“
1863 €
Avg. salary gross
(22% higher than LT average)
19
Number of employees
500 tūkst.-1 mln. €
Revenue 2022 y.