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UAB "Littelfuse LT"
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FIRST LINE SUPPORT (German speaking)

Kaunas - UAB "Littelfuse LT"

Job description

Currently we are looking for a First Line Support to join our growing IT Helpdesk team in Kaunas and provide support for global IT users by phone and email as well as resolve incoming requests. In this position you will perform initial troubleshooting and dispatch requests to other support groups.

About the job:
  • Monitor incoming IT incidents and service requests, alerts: by phone, email, support tools or in personal
  • Perform initial incidents troubleshooting and resolve if possible, according Knowledge Base or dispatch to respective support groups
  • Process further requests under Tier1 queue (local IT support)
  • Participate in IT projects

Requirements

  • Fluent German and English language
  • Customer focus, quick decision making under pressure, inter-team collaboration
  • Ability to travel up to 5% in Europe

Beneficial skills:
  • Degree in IT or similar job experience
  • Knowledge of system principles, theories, concepts and technologies

We offer

  • The possibility to work in an exciting and challenging industry
  • Professional development opportunities to expand your knowledge through cross-functional collaboration and support of business operations

Our associates are a strategic advantage for us who are making a difference at Littelfuse. Join our team and make a difference every day!
UAB "Littelfuse LT"

UAB "Littelfuse LT"

„Littelfuse“ gamykloje Kaune, darbuotojai kuria bei gamina įvairius daviklius, galios valdymo įrenginius ir jutiklių komponentus didžiausiems automobilių gamintojams visame pasaulyje.
„Littelfuse“ centrinė būstinė yra įsikūrusi Čigagoje, Ilinojaus valstijoje (JAV). Jos šaknys siekia 1927 m. Bendrovė veikia daugiau nei 15 šalių ir turi apie 12 tūkst. darbuotojų visame pasaulyje. 2017 m. „Littelfuse“ metiniai pardavimai siekė 1,2 milijardo JAV dolerių. Lietuvoje bendrovė veikia nuo 2012 metų, kuomet įsigijo švedų kapitalo įmonę „Accel elektronika“.
Littelfuse (NASDAQ: LFUS) is a global manufacturer of leading technologies in circuit protection, power control, and sensing. Sold in over 150 countries, our products are found in automotive and commercial vehicles, industrial applications, data and telecommunications, medical devices, consumer electronics, and appliances. Our 12,000 worldwide associates partner with customers to design, manufacture, and deliver innovative, high-quality solutions, for a safer, greener, and increasingly connected world—everywhere, every day. Learn more at Littelfuse.com.

Information about UAB "Littelfuse LT"
766
Number of employees
30-50 mln. €
Revenue 2016 y.
Company manager: Aidas Kučys

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