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Head of IT Service Assurance & Mediation

Vilnius - Telia

Mes esame

Head of IT Assurance and Mediation

We are currently looking for Development and Operations Team Manager for several domains such as ​​Assurance and Mediation.

I am Gediminas Šumyla, Head of OSS (Operation Support Systems) unit, which currently needs reinforcement.

Our aim is to constantly look for and provide our business with future IT solutions that meet the ever growing and changing needs. Assurance and Mediation domain is responsible for one of core IT systems in order to provide the best service to our customers.

You will work closely with other IT and business teams, You will be surrounded by specialists of that field: architects, programmers, analysts, testers. You will create relationships and processes with partners and vendors. Together You will be looking for solutions, solving various problems and striving for common result.

Your next challenge?

You will need to lead the implementation of one of the core company platforms. You will need to build the right team of professionals and drive domain strategy. You will need to create delivery and operations processes and way of working.

You will need to plan time of your team to prioritize the needs because "it was necessary yesterday". You will have to separate the emotion from the need, "must" from "nice to have".

You will often need to be an intermediary between business and technology and, together with the team, seek solutions for ever-changing business needs. You will need to ensure that the team works efficiently and will be motivated and happy to create the best result.

Who are you?

You are passionate about technology and IT solutions

You are a fan of teamwork who is capable of planning not only his own but also his colleagues' work.

Enjoy achieving results not only by yourself, but also through the hands of others.

Flexibly respond to changes, are capable to integrate them into team.

You know how to motivate and develop different people.

Your personality:
  • Motivated
  • Initiative
  • Fan of teamwork
  • Responsible
  • Has desire to grow and improve constantly

Your experience:
  • Leadership and team building
  • IT project management
  • Work planning
  • AGILE / Scrum
  • People management and competence development


If you fancy joining my team, apply for the job! Send your CV now.

Do you need to know more, call me on Gediminas Šumyla) or apply directly.

Selection is ongoing, so do not hesitate to get in touch.


Everything we do is about bringing the world closer through technology. Our 20,000 talented colleagues serve millions of customers every day in one of the world’s most connected regions. We’re empowering people, companies and societies. This is our business. Our passion. Our home. Welcome to Telia, the home of your next big opportunity and a place where everyone can be themselves with equal access to opportunities.

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