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UAB "Western Union Processing Lithuania"
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Help Desk Support Specialist

Vilnius - UAB "Western Union Processing Lithuania"

Darbo pobūdis

Does providing fast and useful technical assistance on computer systems sound interesting to you? How about working for a global team where good technical knowledge and be able to communicate effectively are key strengths for succeed?

We’re seeking an HelpDesk Support Specialist , based in our Vilnius, Lithuania office. In this role, you will be part of Western Union End User Help Desk team who provides 24/7 first-line internal employee and contractor support. Help Desk is the single point of contact for any technology incident (something got broken) or request (non-fault based events). Help Desk is your gateway to technology services Company-wide.

Sound interesting? Here are some specifics:
  • Support internal customers on multiple technologies and solves technical issues
  • Provide Level 1 and Level 2 technical support to end users and cooperate with Tier II and Tier III work-groups for the resolution of complex incidents
  • By cooperating with different IT support teams, you will be responsible for early IT incident detection, investigation and escalation

Jeigu jūs:

What you will need to succeed:
  • Customer-oriented approach
  • Good troubleshooting skills
  • Comfortable working in a fast-paced, highly-structured, deadline-driven environment
  • Strong analytical, problem-solving and attention to details skills

What will make you stand out:
  • Degree or certification in computer science area
  • Fluency in English

Mes siūlome:

What’s in it for you?
  • Competitive global pay and benefits
  • Unparalleled experience as part of one of the most advanced operations teams in the world, with opportunities to build valuable skills and grow your career
  • Diverse, global team with colleagues in over 50 countries
UAB "Western Union Processing Lithuania"

UAB "Western Union Processing Lithuania"

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.
Informacija apie UAB "Western Union Processing Lithuania"
1927 €
Vid. atlyginimas bruto
(2 kartus didesnis už LT vidurkį)
Darbuotojų skaičius
30-50 mln. €
Pajamos 2016 m.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 1330 €
25% uždirba 1330-1654 €
25% uždirba 1654-2089 €
25% uždirba nuo 2089 €
Vadovas: Šarūnas Šuipis

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