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Insurance Claims Specialist (French Language)

Work place

Job description

STRATEGIC STAFFING SOLUTIONS INTERNATIONAL (S3I) client – a leading international insurance company - is currently expanding team in Vilnius and is looking for:

Insurance Claims Specialist (French Language)

Main responsibilities:
  • Handling and settlement of various insurance claims in a cost effective and timely manner
  • Accepting or denying a claim based on all documentation received
  • Contacting customers and other parties (i.e. employer, claimants, third parties such as medical providers, repair centers, etc.)
  • Utilizing diary system to pro-actively resolve outstanding issues and ensure timely processing and closure of claims
  • Ensuring that full and relevant data received via telephone, post, fax or e-mail is recorded accurately
  • Taking pro-active steps to effectively manage customer expectations in order to achieve overall customer service proposition
  • Ensuring that unit’s key performance targets are met


  • Work experience in Operations / Shared Services Centre is preferred but not essential
  • Excellent French and English language skills is a must
  • Ability to identify the appropriate solution from a range of options whilst holding conversations with customers
  • Effective communication – verbally and in writing
  • Ability to organize and prioritize own workload effectively
  • A strong team player with ability to share workload, advice and experience within a team

We offer

  • Opportunity to advance your career within an international organization – global market leader in insurance business (multi-award winner of numerous industry awards)
  • Constant opportunities to develop your skills and knowledge to become a subject matter expert in the insurance industry
  • Culture where knowledge is cultivated, innovation is encouraged and achievement is rewarded


Your international IT resource of choice! Strategic Staffing Solutions International provides professional Information Technology staff and solutions in the Baltics, Nordics, the United Kingdom and United States.

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