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Yandex.Taxi
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International Customer Service Advisor in Taxi

Vilnius - Yandex.Taxi

Job description

Yandex.Taxi customers contact the customer service everyday, asking questions, expressing complaints, sharing their ideas for improving the service. We are looking for an employee who will promptly respond to any requests and will help the Yandex.Taxi customers.

You will:

  • promptly process the requests;
  • communicate with the customers, drivers and partners to - - solve possible problems;
  • develop processes and tools to improve the quality of Yandex.Taxi customer service.

We expect that you:
  • hold a university degree;
  • write quickly and correctly in Lithuanian and in English;
  • know how to deal with large amounts of data and are able - to solve different tasks in parallel;
  • are able to make decisions independently.

Advantages:
  • knowledge of English;
  • knowledge of Russian;
  • experience in customer service;
  • experience in social media marketing;
  • willingness to learn.

Conditions:

Remote work, full time.

We offer

Conditions:

Remote work, full time.
Yandex.Taxi

Yandex.Taxi

Yandex.Taxi customers contact the customer service everyday, asking questions, expressing complaints, sharing their ideas for improving the service. We are looking for an employee who will promptly respond to any requests and will help the Yandex.Taxi customers.

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