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UAB „Guidehouse Lithuania“

Investigator Analyst, Entry level

1200-1400 eur/mon. Gross
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Vilnius - UAB „Guidehouse Lithuania“

Job description

INVESTIGATION ANALYST (ENTRY LEVEL SPECIALIST)

Conducting research regarding prospective and existing customers to determine if they are prohibited customers or otherwise within a client’s risk appetite.
Determine if recent account activity is of a fraudulent or risky nature.
Assess various risk indicators, account activity (financial/historical), customer documentation, external sources.
Research, review and investigate potential Acceptable Use Policy violations.
Utilize multiple resources including customer account activity, external activity on any associated websites, customer contact, and other tools to effectively investigate and resolve violating activities.
Analyze account activity and make an informed decision whether to allow the activity or prevent it.
Writing reports on the findings of investigations.
Assisting with the resolution of customer disputes by assessing information provided by the claimant and merchant.
Working with customers to proactively prevent fraudulent behaviors by applying appropriate safeguards

Qualifications:

Recent college graduates
No investigative experience is required

Required:

High education degree
The ability to speak and write English fluently. Additional languages are a plus
Excellent interpersonal, verbal, and written communication skills. Writing skills are particularly important for this role
Analytical and research skills
Strong proficiency in Microsoft Excel and Word
Strong organizational skills and attention to detail
A highly motivated, driven, and dynamic attitude towards work and career
Willing working on flexible hours (either Mo-Fr 40hrs or shifts of 4 days * 10hrs Su-We / We-Sa)

Salary

1200-1400 eur/mon. gross
UAB „Guidehouse Lithuania“

UAB „Guidehouse Lithuania“

Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Join us at Guidehouse.

We offer an exciting, fast-paced environment that fosters intellectual growth and rewards individuals based on impact, not tenure. Our firm is at the forefront of an emerging model of solving complex problems that stretch across government and private companies, affording our people the opportunity to be on the cutting edge of the consulting profession. By focusing on markets facing transformational change, technology-driven innovation, and significant regulatory pressure, our employees also develop and deploy world-class knowledge and problem solving that leads to breakthrough solutions.