IT Customer Success Specialist (Lithuania)

900 eur/mon. Gross
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Work from home - UAB „HOSTINGER“

Job description

We are technology-driven and thirsty for improvement. Our business model is based on Customer Obsession - we start by listening to what our Customer wants and work our way backwards. Are you ready to join the frontline of the business?

The Customer Success department is more than just chatting with people - it’s about enabling the Customer with technical help to grow their business further. We treat our Customers like we would treat our friends: quick responses, efficient assistance and genuine communication are what define quality service.

Working five days a week, the Customer Success Specialists are constantly confronted with Rubik’s cube-worthy problems. We are looking for a culture fit - a proactive and diligent person who envisions themselves becoming the next big IT specialist.

What you will do:

  • Communicate with Customers and solve their technical issues via live chat and email;
  • Provide a red carpet Customer service experience to our Customers;
  • Focus on the Customer’s success by offering additional services, tools, and products;
  • Dive deep into the world of IT by continuous polishing of your technical background;
  • Deliver impactful work on a company scale

What we expect:

  • Proven ambition and focus to develop your knowledge in IT;
  • Strong English communication skills;
  • Lithuanian language skills are preferred, but not mandatory;
  • Well developed interpersonal skills;
  • Flexible work schedule (morning/day/night shifts) according to business needs;
  • You are based in Lithuania;

What we offer:

  • A 4-week course in technology, product, and communication knowledge;
  • Ability to balance your work and studies (morning/day/night shifts that rotate every week), contract signed for 40 hours, working 5 shifts per week;
  • Hybrid work model if you are living in Kaunas/Vilnius, or, remote opportunities for people based in other Lithuanian cities;
  • A supportive team environment where everyone values the highest standards, freedom, responsibility, and personal growth - we promote action-oriented behavior, and trust;
  • Everything you need for your professional development – working equipment, training courses, books, conferences, Successors Academy, and individual mentorship;
  • Gross salary from 900 Eur/month;
  • Individual monthly bonuses (unlimited!) and regular salary reviews based on performance;
  • A health insurance package for your wellness;
  • Daily leisure options, a dog-loving office, extraordinary team buildings, workations, company events, and more!

Check out this video from our Customer Success people who give you a sneak peek into the job!

Be an owner of this decision. There is no better time to apply than now. You will thank yourself later. 😉


900 eur/mon. gross


Careers at Hostinger

We are a world-class web hosting company, ambitious to stay ahead of our competitors. Our amazing team, 1000 curious and high-spirited professionals, work worldwide and there is always room for new talents!

Why choose Hostinger?

We have three modern offices in Lithuania, Indonesia, and Brazil and we offer remote working opportunities all over the globe.
Our company is built on inspiring learning culture and people who work by 10 key principles.
We offer private health insurance and motivational benefits to help you lay the path for your success.

Our mission

Hostinger’s goal is to help people around the globe to unlock the power of the internet and acquire the freedom to learn, create, and grow.

Read more about our company culture and join our amazing team!
Žiūrėti visus šios įmonės skelbimus (24)
information about UAB „HOSTINGER“
2902 €
Avg. salary gross
(90% higher than LT average)
Number of employees
20-30 mln. €
Revenue 2020 y.
Distribution of employees by salary (before taxes):
25% earn up to 1486 €
25% earn 1486-2318 €
25% earn 2318-3636 €
25% earn more than 3636 €

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