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Talent Lab

IT SUPPORT SPECIALIST (FINTECH)

From 1000 eur/mon. Net
Atranka internetu
Vilnius - Talent Lab

Responsibilities:

  • Providing technical support across the company for internal customers.
  • Respond to external customers inquiries and assist in troubleshooting and resolving challenges in using the Product.
  • Assist Customer Support Service with the reviewing of claims to determine the root cause and resolution.

Requirements:

  • Bachelors' degree in Computer Science or equivalent.
  • 1+ year experience in a Customer/Technical environment.
  • Understanding of the terms - Http, Https, Json, Html, iFrame, CSV, FTP, SFTP, Http status codes, difference between GET and POST requests.
  • Understanding of the merchant business processes and terms AUTh, SALE, VOID, REFUND, CHARGEBACK.
  • Understanding of SALE3D flow and difference between 3d1, 3d2.
  • General understanding about e-shops and how they work.
  • Understanding the basics of the CMS.

Our client is ready to offer:

  • Mentoring during the adaptation period.
  • Friendly working environment in international professional team.
  • Dynamic and challenging tasks.
  • Young and friendly staff, a team of professionals.
  • Opportunities for professional development and personal growth.

Salary

From 1000 eur/mon. net
Talent Lab

Talent Lab

Talent Lab client – „Genome” – is a new fintech company backed by UAB "Maneuver LT", a Lithuanian-based Electronic Money Institution. It is the smart ecosystem that aims to deliver something unprecedented: a seamless experience while unifying business and personal finances. If you are looking to master of your craft while helping build a product that rocks, „Genome” may be right for you.