Do you enjoy providing being the “go to” team member for computer systems, hardware, or software? Are you a task-oriented individual who enjoys making sure everyone is up and running to get their jobs done? If so, keep reading!
What You'll Do
Manages the day-to-day operations of the FCR and Infomedia host computers by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities;
Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired;
Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations;
Ensures high availability and acceptable levels of performance of mission critical host computer resources;
Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse;
Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications;
Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration;
Develops tools, procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work;
Manages the computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system;
Stays current with technological developments in systems administration technology and recommends ways for FCR and Infomedia to take advantage of new technology.
Requirements
2+ years’ experience in system administration;
Associate degree or higher in a related field;
Extensive experience with VMware;
Advanced knowledge of system vulnerability and security issues;
Ability to respond to help desk requests after hours on a limited basis;