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Italian Customer Support Specialist

Work place

Job description

- Provide customer support by phone and email
- Manage travel service (hotel, transfer, attraction) bookings
- Resolve customer issues and complaints


- Fluent in Italian and English (mandatory)
- Attention to details
- Critical thinking and problem solving skills
- Ability to manage multiple tasks simultaneously
- Good computer skills
- Customer-oriented communication skills

- Experience in customer support
- Experience in tourism
- Other language skills

We offer

- Competitive salary and performance based bonuses
- Work in a fast growing company
- Superior offers for holiday/travel services
- Young team of professionals
- Modern office in the center of Vilnius


600–900 Eur taxes excluded
Depends on results
Prospect of increasing

UAB "Hotelston"

Hotelston is a fast growing wholesale (B2B) travel service reservation company. Our product is used by over 5000 travel agents and tour operators in Central and Eastern Europe. Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers.

In order to provide the best support for our customers, currently we are hiring Italian Customer Support Specialists.
Company's average salary is 1308€
61% higher than LT average
SoDra's July data (salary before taxes)

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