Nr.1 LANKOMIAUSIAS DARBO PORTALAS
DARBO RINKOS LYDERIS 2023
I vieta IT ir telekomunikacijų kategorijoje
Telia

Jira & Confluence Support Engineer

Vilnius - Telia

Mes esame

My name is Rytis Staneika, and I am proudly heading newly established Architecture & Delivery management unit within Telia IT. The Architecture & Delivery management team is focusing on Architecture and Delivery manager Services consolidation across the countries while keeping evolving and maintaining quality across our installed base. Strong engagement with our business stakeholders and partners will be key to secure best in class performances. As we continue forward, we are now going to recruit a Atlassian Jira & Confluence Support Engineer to provide excellent customer services for our internal users.

The role includes, but is not limited to:

  • Troubleshooting and resolving IT issues in a timely manner
  • Communicating with end users to diagnose problems and fixing technical issues
  • Prioritizing your workload to ensure the most critical issues are resolved first
  • Documenting common support procedures that coworkers can follow
  • Providing support & guidance for users

Your experience:
For this position, we are looking for someone with Business and IT experience in the areas relevant for the position, with business acumen and good understanding of the strategic and tactical issues within the IT-services sector. You can manage complex environments and proactively respond to issues in an innovative yet structured approach and integrity. Furthermore, you need:

  • Experience with Jira, Confluence products configuration
  • ITIL and Agile knowledge
  • Previous experience in a technical application support role
  • Strong analytical and problem-solving skills
  • Good communication skills, both written and verbal
  • Excellent interpersonal skills

What will you find at our home?
This challenge will provide you with excellent opportunities for personal development through insights in virtually all parts of the corporate business from the application perspective. You will get a very good insight in the future Telia Company business and product & business process portfolio. You will be able to impact how we fulfill short-term needs as well as strategic decisions.

We offer a monthly base salary from 2 340 Eur (gross) to 3 510 Eur (gross) plus annual bonus which varies depending on your performance and Telia's results. Besides for each employee Telia has additional employee benefit package which includes:

  • Health insurance and pension plans;
  • Various Telia and partners discounts and offers;
  • Additional vacation days;
  • Flexibility that enables work-life balance;
  • Chance to grow both personally and professionally with our internal programs;
  • Open, relaxed and fun working environment;
  • +20 000 awesome colleagues across Nordic & Baltics.

Interested?

If you are interested and motivated to join us, apply for the job! Do you need to know more, email me

Welcome to Telia – Home to your next big opportunity!
DARBO RINKOS LYDERIS 2023
I vieta IT ir telekomunikacijų kategorijoje
Telia

Telia

Karjera ir darbo galimybės

Domiesi technologijomis ir ieškai įdomių karjeros perspektyvų? „Telia“ rasi tai, ko nėra niekur kitur: įspūdingą pozicijų įvairovę ir galimybę išbandyti save skirtingose srityse. Nuo klientų aptarnavimo iki ateities inovacijų kūrimo visai Lietuvai ar Skandinavijos šalims – turime virš 500 unikalių darbo pozicijų, tad galimybių įvairovė laukia tavęs.

Kurk pokyčius

Prisijunk prie „Telia“ ir kurk reikšmingus pokyčius bei technologinius proveržius – turėsi galimybę prisidėti prie išskirtinių ar nacionalinės reikšmės projektų ir bendradarbiauti su tarptautinėmis ir vietinėmis profesionalų komandomis. Visoje „Telia Company“ dirba daugiau nei 20 tūkst. kolegų, o mūsų komandą vien Lietuvoje sudaro beveik 3 tūkst. specialistų!

Kultūra ir augimo galimybės

Kad ir ką dirbsi „Telia“, čia galėsi tobulėti visapusiškai ir dirbti savo ritmu, nes mes nuolat investuojame į darbuotojų augimą, emocinę sveikatą, finansinę ateitį ir darbo aplinkos gerinimą.


Plačiau - telia.lt/karjera
information about Telia
1944
Number of employees
>100 mln. €
Revenue 2022 y.