Junior IT engineer in 2nd line Employee IT Support unit at SEB in Vilnius

1450-2150 eur/mon. Gross
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Vilnius - SEB
I vieta finansų kategorijoje
SEB is a leading northern European financial services group, and at the same time, one of the largest IT employers in the Nordics. Banking is changing rapidly, and we are proud of our reputation for being entrepreneurial and innovative in the face of change. Our brilliant techies work hard to future proof SEB’s digital architecture and customer products because it genuinely makes a huge impact for our customers and colleagues. Does that sound like a fit for you?

What you will be doing
You will belong to Digital Workplace, IT Automation & Quality department, and newly established 2nd line Employee IT Support team. The team provides 2nd line IT support to SEB employees (~16’000) worldwide from 21 countries, while maintaining the highest level of service. The team provides a widespread support for such IT services as - MS 365 products, Virtual and General Workplace services, Software and Hardware services. Cross collaboration and interaction with other SEB teams with focus on accuracy and timely IT services are essence of our daily work. 

As a Junior IT engineer you will be responsible for:

  • Providing 2nd line IT support to employees via various channels
  • Taking ownership of incident troubleshooting and coordination towards resolution
  • Contributing with ideas to the future automations, service improvements
  • Applying troubleshooting steps using such support tools as remote desktop control and knowledge management database
  • Working as Single Point of Contact for 1st line support and 3rd line support teams on rotational basis with other Junior IT engineers.

Who we are looking for:

  • Excellent in English 
  • Working experience in IT area, preferably in IT Support
  • Basic knowledge and understanding of IT support
  • ITIL knowledge
  • Team player, self-going, motivated and customer-focused person
  • Flexible and willing to take ownership  
  • Able to manage your time & prioritize  
  • Up for a challenge and ready to suggest new ideas. 

What we offer:

  • Extensive training and learning opportunities
  • International environment
  • Friendly and welcoming culture
  • Attractive compensation and benefits
  • Agile and modern ways of working.
Learn more about working at SEB Global Services here.
It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected and involved irrespective of who they are, what they believe or where they come from.

We are looking forward to your application by December 10, 2021. If you have questions about the position please contact Zane Zolmane, Team Manager for 2nd line Employee IT Support unit by

Monthly salary range for this position:1450–2150 EUR (before tax deduction). The final offer will depend on the experience and competencies of the selected candidate. Overall remuneration package consists of the salary together with other benefits.

SEB is one of the largest Tech employers in the Nordics. We are international, business savvy techies that contribute to or are responsible for SEB’s banking software, ensuring that both internal and external products and services are delivered fast and efficiently, that access is always on, and that solutions are trusted and compliant. We work hard to future-proof SEB with world class digital architecture and the deployment of new technologies.
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1450-2150 eur/mon. gross
I vieta finansų kategorijoje


SEB yra daugiau nei pirmaujanti finansinių paslaugų organizacija. Mūsų ambicinga vizija – klientams ir visuomenei teikti pasaulinio lygio paslaugas. Todėl nuolat ieškome skirtingos patirties turinčių kolegų, nuo studentų ar ką tik mokslus baigusių iki patyrusių ekspertų.

Dažniausiai ieškome ekonomikos, verslo administravimo ir vadybos, bankininkystės, finansų ir apskaitos, IT specialistų. Tačiau mūsų gretose yra ir ne vienas matematikas, fizikas, mokytojas ir net gydytojas ar žurnalistas. Tad net jei tavo išsilavinimas ar studijos nesusijusios su finansais, tikime, kad daug dalykų gali išmokti pas mus, todėl pasidomėk galimybėmis!

Tuos, kurie nuosekliai siekia tikslo, sunkiai atsispiria iššūkiams, sugeba bendradarbiauti, kviečiame dirbti SEB grupėje – SEB banke, SEB grupės paslaugų centre Vilniuje ar kitose SEB grupės įmonėse Lietuvoje.

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Žiūrėti visus šios įmonės skelbimus (83)
information about SEB
2706 €
Avg. salary gross
(78% higher than LT average)
Number of employees
2-3 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1518 €
25% earn 1518-2128 €
25% earn 2128-3200 €
25% earn more than 3200 €

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